Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Related Printers Questions
I just moved and had to set up my printer-laptop connection
I just moved and had to set up my printer-laptop connection (both HP devices) on a new wireless network. My laptop is connected to the new wi-fi system. After connecting my printer to the same new net… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
501 satisfied customers
How do I get my MacBook Air to recognize my HP ENVY 4500
How do I get my MacBook Air to recognize my HP ENVY 4500 printer. After Century Link did an upgrade my Mac no longer recogn … read more
Jason Jones
Jason Jones
AAS Information Technology
11,348 satisfied customers
My HP Photosmart 7520 is now saying "printer offline". I
My HP Photosmart 7520 is now saying "printer offline". I can't print a document now.We had wind knock out our Xfinity service last week. Today was the first time I needed to print something since then… read more
Ashik
Ashik
Master's Degree
9,355 satisfied customers
It stopped scanning in the middle of a job. Its an hp all
It stopped scanning in the middle of a job. Its an hp all inone 6520 … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
It won't print from my macbook air. i just switched to a new
it won't print from my macbook air. i just switched to a new cable company and they installed the fiberoptic network on tuesday. pretty sure this has caused the problem. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
How can I connect to my printer I just dropped Comcast for
How can I connect to my printer I just dropped Comcast for att … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,757 satisfied customers
I have a HP Photosmart 6525 connected wirelessly to a Dell
I have a HP Photosmart 6525 connected wirelessly to a Dell Inspiron 15 7000 computer running Windows 10. It works fine when printing but when I try to scan to the PC, I get a message saying it cannot … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
My wireless printer is offline. Please help. I've tried a
My wireless printer is offline. Please help. I've tried a few things but nothing has worked. We had to get a new router----I don't know if that impacted the printer. … read more
Jason Jones
Jason Jones
AAS Information Technology
11,348 satisfied customers
Printer says it is offline ....using a airbook mac....was
Printer says it is offline ....using a airbook mac....was working fine before and had a electrical outage....have a canon mg7720 … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,581 satisfied customers
I have an HP Photosmart 6520 printer. It is currently
I have an HP Photosmart 6520 printer. It is currently showing that it is offline. I have unplugged it for about ten minutes and then plugged it back in and turned it on. It didn't help. The printer is… read more
Jason Jones
Jason Jones
AAS Information Technology
11,348 satisfied customers
I've just changed providers and my photosmart C450 still has
I've just changed providers and my photosmart C450 still has the SSID from my previous provider. I can't find a way to change the SSID on the photosmart. It doesn't have an option on the display panel… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,683 satisfied customers
I have a HP 6520. It is on ny WIFI. The blue light indicates
I have a HP 6520. It is on ny WIFI. The blue light indicates that there is a connnection as does the Network Configuration Page print out. I have a Mac Book Pro computer on my WIFI. When I try to prin… read more
Steve Fishman
Steve Fishman
BA
23 satisfied customers
Century Link installed a new modem. So, printer and computer
Century Link installed a new modem. So, printer and computer aren't talking to each other. When I tried to print, error message stated this as well as I need to update IP address in start menu on prin… read more
technicalcat
technicalcat
Computer Science
1,625 satisfied customers
I recently changed my modem and the user name and id have
I recently changed my modem and the user name and id have changed therefore now when i go to print from my macbook air is saying my printer is offline. How do i reconnect my laptop to my printer?… read more
Ashik
Ashik
Master's Degree
9,355 satisfied customers
I have an HP Photosmart 3210 printer and run windows 7. The
I have an HP Photosmart 3210 printer and run windows 7. The printer is connected to the computer by USB cable. It was not part of a wi-fi network. Yesterday I installed a new modem / router successful… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I'm trying to scan from my printer Photosmart 6520 to my
I'm trying to scan from my printer Photosmart 6520 to my desktop. It keeps telling me it isn't connected to a USB or wireless. But I can print, so there must be a connection. Also how do I change my P… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,757 satisfied customers
I have a photosmart 650 printer.I asked this question before
I have a photosmart 650 printer.I asked this question before and got no answer..I tried to prin t today and it wouldn't respond.LATER I found out it was offline. I've had this problem before and I don… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My HP 6520 photosmart printer will not set up wireless. It
My HP 6520 photosmart printer will not set up wireless. It use to work fine then it stopped after some updates on my HP laptop. Tried everything the laptop cant discover it.… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x