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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3781
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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My Kodak printer is no longer connected to my computer. Hero

Customer Question

My Kodak printer is no longer connected to my computer
JA: What Kodak model do you have?
Customer: Hero 4.2
JA: How long has this been going on with your Kodak printer?
Customer: just now as I was trying to clean my printer
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: maybe 5 months ago
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: I tried to connect to the computer again but it couldn't ffind my printer listed
Submitted: 8 months ago.
Category: Printers
Customer: replied 8 months ago.
I have an HP Envy computer
Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer: replied 8 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Joel Kalman replied 8 months ago.

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

Expert:  Joel Kalman replied 8 months ago.

Hello. My name is Joel. I am sorry that you have been having difficulties. I can help you solve your problem. Do you still need assistance?

Expert:  Joel Kalman replied 8 months ago.

Hello. My name is Joel. I am sorry that you have been having difficulties. I can help you solve your problem. Do you still need assistance?

What is your computer operating system? What version of Windows do you have?