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I have a HP all-in-one desktop and have loaded a new DVD…

Customer Question
I have a HP...

I have a HP all-in-one desktop and have loaded a new DVD into it. How do I get it to display on screen?

Technician's Assistant: Who makes your media player? How old is it?

It is a Hewlett Packard,brand new

Technician's Assistant: What have you tried so far with your media player?

Nothing.So it is not automatic?

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Just how to activate the DVD that I have loaded into the computer

Submitted: 6 months ago.Category: Printers
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Answered in 4 minutes by:
3/15/2018
Technician: Dan, Computer Support Specialist replied 6 months ago
Dan
Dan, Computer Support Specialist
Category: Printers
Satisfied Customers: 2,668
Experience: 30 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. What version of Windows are you using?

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Technician: Dan, Computer Support Specialist replied 6 months ago

If you are using Windows 10 try opening Windows DVD Player and see if that will play your disc.

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Dan
Dan, Computer Support Specialist
Category: Printers
Satisfied Customers: 2,668
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Experience: 30 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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