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I have an HP office jet 6600,I don't want or need color

Customer Question
I have an HP...

I have an HP office jet 6600,I don't want or need color copies,how can I adjust my printer to print black only?

Technician's Assistant: How are you connecting to your OfficeJet: wirelessly or by USB?

USB

Technician's Assistant: When did you last update the printer driver software?

Never

Submitted: 6 months ago.Category: Printers
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Answered in 6 minutes by:
3/14/2018
Technician: Shefin, Printer and Office Equip. Specialist replied 6 months ago
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 6,984
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

Are you trying to print from the computer (in black), or copy from the printer without using the computer?

May I know the operating system you are using? Is it Windows 10?

Thank you.

Customer/p>
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Customer reply replied 6 months ago
Both,I think it is windows seven but not sure
Customer reply replied 6 months ago
Please answer my question I don't care to pay for an answer
Technician: Shefin, Printer and Office Equip. Specialist replied 6 months ago

Hi,

Please follow the instructions below.

Printing with Black Ink Only (Windows) : https://support.hp.com/us-en/product/hp-officejet-6600-e-all-in-one-printer-series-h711/4322968/model/4323587/document/c05078948

How to Copy in Color or black only : https://support.hp.com/us-en/product/hp-officejet-6600-e-all-in-one-printer-series-h711/4322968/model/4323587/document/c03819735

If the issue persists, or you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit.

My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!

Customer/p>
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Customer reply replied 6 months ago
I have not and will not authorize any payment for an answer to a question that should be answered by HP at no charge
Technician: Shefin, Printer and Office Equip. Specialist replied 6 months ago

Hi,

I apologize that we are not associated to HP. We are experts from justanswer.com, a paid support site.

Were you able to resolve the issue?

Thank you.

Customer/p>
Ask Your Own Printers Question
Customer reply replied 6 months ago
No
Technician: Shefin, Printer and Office Equip. Specialist replied 6 months ago

Hi,

Have you tried following the instructions from the link I have given?

Thank you,.

Customer/p>
Ask Your Own Printers Question
Customer reply replied 6 months ago
I requested information from HP,I did not request your response and will not authorize my credit card company to honor and charge that has or may be submitted in the future,DO NOT SUBMIT ANY CHARGES TO MY CREDIT CARD,IF SUBMITTED THEY WILL BE DECLINED,JIm Weber
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Experience: Working as tech support specialist with a worldwide computer manufacturer.

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