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How can I scan multiple pages into a single document file on…

How can I scan...

How can I scan multiple pages into a single document file on an HP Envy 4520?

Technician's Assistant: What HP model do you have? And the Operating System (OS)?

HP Envy 4520 and Windows 10 on a Dell desktop.

Technician's Assistant: How long has this been going on with your Envy? What have you tried so far?

I have tried Scan to computer. I can scan single page documents easily but I can scan only one page of a multiple page document into a single page. I was able to do the multiple page scan on my old printer but not on this new one.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I think that's all.

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Answered in 5 minutes by:
3/14/2018
Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 6,610
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Do you have the HP Software on your computer for scanning?

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Customer reply replied 1 month ago
Can you answer my question?

Yes.

You need to scan as pdf in order to be able to add multiple pages to a single document, and this should be done from your computer (not from the printer) using the HP Scan Software.

Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 6,610
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified
Kamil Anwar and 87 other Printers Specialists are ready to help you
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Please click the link below and run/open the program

https://www.fastsupport.com/658018335

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Kamil Anwar
Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 6,610
6,610 Satisfied Customers
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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