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It is saying no support. I have been using this printer for…

Customer Question
It is saying no...

It is saying no support. I have been using this printer for many projects.

Technician's Assistant: What's the brand and model of your printer?

HP6700 Office Jet

Technician's Assistant: How long has this been going on with your OfficeJet?

I just started a project today and found I can't print

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Not sure but when I check my printer settings it is telling me the printer is not installed and the computer does not support it..??

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Not really

Submitted: 4 months ago.Category: Printers
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Answered in 43 minutes by:
3/14/2018
Technician: Fran, Computer Support Specialist replied 4 months ago
Fran
Fran, Computer Support Specialist
Category: Printers
Satisfied Customers: 267
Experience: IT Consultant
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question today. I apologize for the extended wait time you've experienced, I've only just come online now and would like to assist you with your question.

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Technician: Fran, Computer Support Specialist replied 4 months ago

Let me know when you are ready tp proceed. Thanks

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Customer reply replied 4 months ago
I am not available at this minute, may I get back to you?
Technician: Fran, Computer Support Specialist replied 4 months ago

Sure

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