Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I DO NOT GET MY PRINTER NAME IN MY LITTLE PRINT BOX. USB. I…

Customer Question
I DO NOT GET...

I DO NOT GET MY PRINTER NAME IN MY LITTLE PRINT BOX.

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

USB

Technician's Assistant: When did you last update the printer driver software?

I DO NOT KNOW

Submitted: 4 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 2 hours by:
3/14/2018
Technician: Suhasini Velu,
 replied 4 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified
Hello. My name is***** to JustAnswer.Kindly mention the model number of your printer.
Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
My HP DeskJet indicates I have door open; but I do not.
My HP DeskJet indicates I have door open; but I do not. Therefore, then,printer will not print … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
501 satisfied customers
I hooked up my computer to a new Xfinity box and everything
I hooked up my computer to a new Xfinity box and everything is working except I can't print. I connected it to the wifi on Friday but when I came back today, I noticed it wasn't connected. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Error message reads Turn Power off and then on again. For
Error message reads Turn Power off and then on again. For details see your documentation or visit Epson.com. The printer is XP-410 serial #S52PO62875. Thanks for your help! … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Ptintr is offline stragely, Canon MX340, PC Windows 10, I
I was out of town and tried to connect to my sister's printer. I had been connected here wirelessly. Now I have a cable plugged in … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Trouble shooter says error in print quec or something like
trouble shooter says error in print quec or something like that. a page didn't print and now nothing will even though the troubleshooter says it's fixed … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a canon mx510 Comcast had to come out and change out
I have a canon mx510 Comcast had to come out and change out my wi-fi box I can not print since I have a new cm mac address or whatever you call it (from comcast) I called Dell--wont help me--told me t… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have iMac osx 10.10 and Pixma ip6700D printer. I want to
I have iMac osx 10.10 and Pixma ip6700D printer. I want to connect my printer to the in-house ethernet in order to place it properly. My router recognises the printer via USB but the computer doesn't … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Hello ! Everytime I try to print anything from my printer
Hello ! Everytime I try to print anything from my printer I get a 2126 error code what is this; can this problem be fixed? Thank You !… read more
Jamie Lee
Jamie Lee
Computer Repair Consultant/ Breakfix Tec
A+ Computer Technician Certificatio
269 satisfied customers
I have an hp officejet 4500. I cant get it to print when hooked
I have an hp officejet 4500. I can't get it to print when hooked up to the computer. It just says printer is offkline.… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
Having trouble sending a print job to to printer. We had a
Having trouble sending a print job to to printer. We had a power outage on Friday. Prior to the power outage, everything was working fine. I have a laptop and I was able to print earlier today. I have… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Canon PIXMA MP860 - Cannot communicate with the printer. Turn
Canon PIXMA MP860 - Cannot communicate with the printer. Turn Enable bi-directional support on in the printer's Properties dialog box is grayed out. Canon 2nd level said it is a BIOS setting in the Th… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
hp 1200 printer just connected to my computer - it will print
hp 1200 printer just connected to my computer - it will print the test page if i manually hit the printer button (the colour green is always on). It gives me an error message when I try to print a wor… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
Epson px730wd printer prints MSWord docs ok. Starts to print
Epson px730wd printer prints MSWord docs ok. Starts to print an image from Photoshop then hangs with a 'printer error' in Print Queue dialog box. Have to click on Stop button to eject paper and unfini… read more
PCDrMiller
PCDrMiller
Bachelor\u0027s Degree
675 satisfied customers
I cannot print with my HP Officejet 6500 and my HP Pavilion
I cannot print with my HP Officejet 6500 and my HP Pavilion somputer XP. I get a message from the diagnostic which tells me there may be a conflict with previous Lexmark printer software. I deleted th… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
trying to print to an Epson LX 300+II dot matrix printer and
trying to print to an Epson LX 300+II dot matrix printer and it is constantly saying printer is out of paper although it is loaded with the paper… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
would like to know if i can get a program cd for a model 7350
would like to know if i can get a program cd for a model 7350 photosmart printer in windows vista from the hp company… read more
Sudipto
Sudipto
Engineer
High School or GED
1,163 satisfied customers
My HP Office jet 4300 all in one Printer will no longer c
My HP Office jet 4300 all in one Printer will no longer connect. The window on the printer appears to connect and immediately drops out. It was working fine until quite recently. I purchased a new pow… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have a HP C5200 photosmart printer. I was printing a document
I have a HP C5200 photosmart printer. I was printing a document from my computer and got a paper jam. I took off the back cover and pulled out the paper, however, there was a tear in it and I can't se… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x