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I just purchased a new Dell laptop computer and I have a
I just purchased a new Dell laptop computer and I have a DCP-L2540 DW brothers computer. When I went to print a document there wasn't this printer listed to select from. What do I need to do? … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have a Mfc-J870 DW, which my WiFi is n to working ( up to
I have a Mfc-J870 DW, which my WiFi is n to working ( up to a week ago it was fine )how can I correct it.thanks … read more
John Castle
John Castle
BSC in Computing Network Management and Design
267 satisfied customers
It is requesting a network security key and I tried our
It is requesting a network security key and I tried our current key and all … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have an hp 477 page wide dw pro that wont print or copy.
I have an hp 477 page wide dw pro that wont print or copy. When the job is orfered all it does is clock. No error messages either. … read more
Harry
Harry
Engineer
2,915 satisfied customers
I turned my brother DCP-L2540DW off while we were out of
I turned my brother DCP-L2540DW off while we were out of town on an extended vacation. When I turned it back on to print the status came up on line and I can not reconnect to on line … read more
Cody
Cody
Computer Science
2,533 satisfied customers
I cannot figure out how to scan with my printer, Model MFC-J
I cannot figure out how to scan with my printer JA: What is the machine's exact make and model? And can you guesstimate how old it is? Customer: Model MFC-J 475 DW (Brother) JA: What kind of computer … read more
Cris
Cris
63 satisfied customers
Cannot print wireless, brother dcp-L2540 dw, pc windows?
cannot print wireless JA: What's the make/model number of your printer? How old is it? Customer: brother dcp-L2540 dw JA: What kind of computer are you printing from (Mac or PC)? What Operating System… read more
Cody
Cody
Computer Science
2,533 satisfied customers
I have a brother DCP-2540-DW printer which uses a wireless
I have a brother DCP-2540-DW printer which uses a wireless download. The problem is that It no longer prints duplex. How can I fix that? … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Bought my MFC J885 DW about 2 weeks ago. Now it will not
Bought my MFC J885 DW about 2 weeks ago. Now it will not print and probably I screwed up the computer in the printer. Can you help.? Thanks … read more
Cody
Cody
Computer Science
2,533 satisfied customers
There is no response from the printer to a print command,
there is no response from the printer to a print command … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Gentlemen,I have a Brother DCP-J925 DW multifunction printer
Gentlemen, I have a Brother DCP-J925 DW multifunction printer linke via a modem to my HP laptop running Windows 7. Everything has been working just fine until yesterday when I had a paper jam necessit… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
137 satisfied customers
My Brother printer model mfc j 6920 dw has shown a message
My Brother printer model mfc j 6920 dw has shown a message "printer is shutting down all functions" and it did..Would not restart. Unplugged overnight. Restarted,then gave message "shutting down' How … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
Unable to clear "Unable to clean..." error message after having
Unable to clear "Unable to clean..." error message after having replaced Black and Yellow cartridges. There is no paper jamb, paper clip or other obstruction. Followed instructions in Users Guide, pag… read more
bbl242003
bbl242003
Federal
Master's Degree
26 satisfied customers
I have a DCP-330C that until a week ago has never caused any
I have a DCP-330C that until a week ago has never caused any problems. Although I changed my PC from XP to Windows 7 it still worked fine until last week when I tried to print from PC I got a message … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a DCP J 715W printer that will print colour but not
I have a DCP J 715W printer that will print colour but not black ink projects. I have changed the black cartridge twice. Where do i go next to solve this issue? thanks James… read more
Handy--Andy
Handy--Andy
Technical
HND Computer Studies
957 satisfied customers
My HP 7310 All-in-One just started printing double/shadow lines
My HP 7310 All-in-One just started printing double/shadow lines - can't read anything! Repair or replace this 6-year workhorse?… read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
My printer--Brother DCP 7030--is making all the appropriate
My printer--Brother DCP 7030--is making all the appropriate noises when I click Print but it isnt printing. The noises stop. I've checked the various openings--for paper, the cartridge, etc. No luck. … read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
I have a Brother mfc-8660DN printer. It is very noisy and
I have a Brother mfc-8660DN printer. It is very noisy and makes clicking noises. How to repair?… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

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Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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