Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I am unable to link to my printer from my iPad and phone…

Customer Question
I am unable to...

I am unable to link to my printer from my iPad and phone wirelessly. It has worked flawlessly for monthes and all of a sudden cannot find the connection??

Technician's Assistant: What version of iTunes are you using to sync your iPad?

Where do I find that?

Technician's Assistant: The Mac Technician will be able to walk you through that. When did you last reboot?

This afternoon

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I don’t thinkso

Submitted: 4 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 3 minutes by:
3/14/2018
Technician: tyroneboman, Technician replied 4 months ago
tyroneboman
tyroneboman, Technician
Category: Printers
Satisfied Customers: 10,501
Experience: Repair and Service Technician
Verified

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

My goal is to give you the best experience possible!

This sounds like the printer may have lost its wifi connection. What is the brand/model of your printer?

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
New printer ,just purchased .have iPad .unable to connect
New printer ,just purchased .have iPad .unable to connect iPad to printer … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My HP OfficeJet Pro 8710 was previously working from all
My HP OfficeJet Pro 8710 was previously working from all devices (IPads, Computers, IPhone, and MacPro, and Android), but all of a sudden I cannot print from any of these devices. All devices recogniz… read more
John Castle
John Castle
BSC in Computing Network Management and Design
141 satisfied customers
I am unable to print to my HP Laser Jet 100 color MFP M175nw
I am unable to print to my HP Laser Jet 100 color MFP M175nw printer. I use MAC version 10.13.4 … read more
tyroneboman
tyroneboman
Technician
10,501 satisfied customers
I am having an issue with a MX892 I cannot get the yellow
I am having an issue with a MX892 I cannot get the yellow cardiage to print I have change to 3 different new cardiages did deep clean … read more
Shefin
Shefin
Printer and Office Equip. Specialist
3,781 satisfied customers
For whatever reason, it just stopped connecting wirelessly.
For whatever reason, it just stopped connecting wirelessly. I can't seem to get it back online. I've tried shutting down and re-doing but that didn't work. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I cannot print any photos or documents from my iPad o.7 can
I cannot print any photos or documents from my iPad o.7 can you help me … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I recently installed my HP ENVY 5540 printer. I need to know
I recently installed my HP ENVY 5540 printer. I need to know how to print pages and pictures from my iPhone and iPad. I've forgotten where to even start. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
3,781 satisfied customers
My 3720 is connected to my WiFi network as are my iPhone and
My 3720 is connected to my WiFi network as are my iPhone and iPad, both working on latest iOS. I cannot consistently connect th3 phone or iPad to the printer. They do not find the printer when I hit 5… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Unable to get my iPad and printer to work together, they did
Unable to get my iPad and printer to work together, they did for a long time. Now my iPad says can't find printer … read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
I switched from ATT to Google Fiber & now my printer can't
I switched from ATT to Google Fiber & now my printer can't find my online print requests. … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
My iPad has all of a sudden stopped connecting with the
My iPad has all of a sudden stopped connecting with the printer. There is nothing wrong with the iPad and the printer connects with the desktop. Unplugging and replugging the printer has not worked. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
One day my printer was working and the next day it was not.
Hi. One day my printer was working and the next day it was not. I have removed it and reinstalled it several times. … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
I'm trying to connect my canon printer with my new Mac and I
I'm trying to connect my canon printer with my new Mac and I try to set it up and when I click open it doesn't do anything … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Printer says it is offline ....using a airbook mac....was
Printer says it is offline ....using a airbook mac....was working fine before and had a electrical outage....have a canon mg7720 … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Epson Workforce 645. It is connected via WiFi and a Comcast
Epson Workforce 645. It is connected via WiFi and a Comcast wireless router to my Mac computer. Ever since I bought it it has worked flawlessly over WiFi until recently. Now it keeps disconnecting fro… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
my canon mx 892 says it is unavailable after I see a previ
my canon mx 892 says it is 'unavailable' after I see a preview of my scanned document. which means I can't scan. the screen t hen goes blank… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
Had Comcast Xfinity installed. Since then my Canon MX870 will
Had Comcast Xfinity installed. Since then my Canon MX870 will not print wirelessly. How do I get it to work? Comcast has been rude and unhelpful. The printer will print with a wire to my main pc. Wire… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,124 satisfied customers
Have a Deskjet 3740 that wont print. I have uninstalled the
Have a Deskjet 3740 that won't print. I have uninstalled the driver and inserted my CD to re-install. Printer refuses to accept the new driver. Power light is on and it seems to be communicating with … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x