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I PAID TO HAVE MY PRINTER WORKING BUT IT ONLY WORKED ONCE!

Customer Question
I PAID TO HAVE...

I PAID TO HAVE MY PRINTER WORKING BUT IT ONLY WORKED ONCE!

Technician's Assistant: What's the brand and model of your printer?

TS9020

Technician's Assistant: How long has this been going on with your printer?

I PAID TO HAVE IT TO PRINT THIS MONTH BUT ONLY PRINYRF ONCE!

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

SAYS IS IS OFFLINE ALWAYS!

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

NO JUST THAT i PAID TO GET THIS TI PRINT BUT AGAIN IT DOESN'T PRINT

Submitted: 4 months ago.Category: Printers
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Answered in 15 hours by:
3/14/2018
Technician: Elgin Vega, Computer Hardware Engineer replied 4 months ago
Elgin Vega
Elgin Vega, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 191
Experience: Tech Support Analyst at Dell
Verified

Hi, my name is***** will try my best to help you with this request.

Are you available for a remote session so I can check the problem?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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