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Getting unable to init 4f no paper jams anywhere. unplugged
getting unable to init 4f no paper jams anywhere. unplugged machine for a few sec and still get same massage when i plugged back in and turned it on. brother mfc-j265w … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
When I use the automatic scanner on the top of the printer
When I use the automatic scanner on the top of the printer to print something, black lines are on the copies, but if I open the cover and use the scanner that way, it doesn't have lines. … read more
Nathan
Nathan
Engineer
Bachelors of Science
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I have a brother MFC 7860DW laser black an printer. I am
I have a brother MFC 7860DW laser black an white printer. I am getting lots of lines that are not printing. it is like if I had a dot matrix printer and one of the pins are not working causing a singl… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
CANON IMAGECLASS D1120 VERTICAL BLACK STREAKS DOWN THE RIGHT
CANON IMAGECLASS D1120 i AM GETTING VERTICAL BLACK STREAKS DOWN THE RIGHT HAND SIGN OF MY DOCUMENTS. I HAVE CLEANED THE FEEDER CLEANER BUT THE STREAKS ARE STILL PRESENT.… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
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Brother mfc 9970cdw. When I scan with adf in duplex the first
Brother mfc 9970cdw. When I scan with adf in duplex the first page is fine the back of page has a 1inch black mark that runs vertically down page. If I do the duplex in printing it is fine or when i p… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Printer indicates a paper jam and there isnt one. Have checked
Printer indicates a paper jam and there isn't one. Have checked both front and back, refilled the paper tray, etc. but it still comes up with paper jam error message.… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
9 satisfied customers
I am using a Brother MFC-6490CW as our office scanner and it
I am using a Brother MFC-6490CW as our office scanner and it has started putting a vertical line down the center of every page. This is creating issues with our OCR software. What is causing this and … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
MFC 7860DW Printer is printing only faintly. Toner cartridge
MFC 7860DW Printer is printing only faintly. Toner cartridge new. Shook cartridge. Cleaned wire and cylinder etc. Probably compromised by cool mist humidifier residue (white powdery ionized dust). May… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a brother MFC 7840W, about 3 years old. The copies either
I have a brother MFC 7840W, about 3 years old. The copies either have streaks on them or down the side. I've cleaned the platten and also the bar thing inside but the problem persists. Can this be fix… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
9 satisfied customers
Hello, I have an old Brother MFC-8500. I just replaced both
Hello, I have an old Brother MFC-8500. I just replaced both the drum and the toner cartridge, but it is not printing very well, and there is a "streak" of absent toner on the left side. Any ideas?… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
my brother mfc 8500 has a line all the way off center half
my brother mfc 8500 has a line all the way off center half inch wide only when copying how ca I get it to go away?… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
I have a Brother DCP8045D. The printing is fine, but when I
I have a Brother DCP8045D. The printing is fine, but when I make copies they come out a lot lighter than the original. What do you think the problem might be?… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
9 satisfied customers
I have a brother mfc-8860dn that prints fine but can not fax
I have a brother mfc-8860dn that prints fine but can not fax out or copy. copy is blurred lines.… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I have a Brother printer scanner and fax. When I fax to
I have a Brother printer scanner and fax. When I fax to myself to "my fax.com" account I get all streeks in pdf file when opened on my computer. I called "myfax.com" tech support and I was told it a f… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
9 satisfied customers
When using the auto feeder on my Brother MFC 7820N I get a
When using the auto feeder on my Brother MFC 7820N I get a vertical line on the copies or scanned document. This does not occur if i mannually place the documents.t… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
My brother printer/copier in not printing properly. It is a
My brother printer/copier in not printing properly. It is a Brother MFC-8660DN It has a brand new toner cartridge (TN-580) but is like printing a bunch of dark lines. What can it be?… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
I HAVE OWNED A HP OFFICE JET35700 SERIES FOR OVER A YEAR WITH
I HAVE OWNED A HP OFFICE JET35700 SERIES FOR OVER A YEAR WITH EXCELLENT SERVICE BUT NOW AM HAVING A PROBLEM WITH PRINT QUALITY. ON A PRINT OUT I'M EXPERIENCING STREAKING. EVERY 3RD OR 5TH LINE ON THE … read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I have a HP C6180 Photosmart All in One Printer and am currently
I have a HP C6180 Photosmart All in One Printer and am currently having problems with the copy facility. All copies either colour or b&w have black lines from the top to bottom of the page. If I use t… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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