Printers

Printer repair questions? Ask IT technicians for answers ASAP

Connect one-on-one with {0} who will answer your question

Related Printers Questions
My printer is off line MFC-J4310DW. I have repeately removed
Hello Pearl. my printer is off line MFC-J4310DW. I have repeately removed the device and re installed, the test print is okay and then it goes off line. Once it was off line and when i checked (baseme… read more
Hema Malini
Hema Malini
B Tech
353 satisfied customers
Said "Replace" toner, yellow. Did and it still says replace.
said "Replace" toner, yellow. Did and it still says replace … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
550 satisfied customers
I have a Brother MFC J870DW. Printing with black ink has
I have a Brother MFC J870DW. Printing with black ink has strips of faded printing. Replacing the ink the cartridge has no improvement. … read more
Nathan
Nathan
Bachelors of Science
1,534 satisfied customers
My Brother printer/scanner thinks it is scanning an a5
My Brother printer/scanner thinks it is scanning an a5 document instead of a Letter size. Consequently I am missing half the document. How do I change the default? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,002 satisfied customers
Don't have a setup disc for a Brother MFC-J870DW printer.
Don't have a setup disc for a Brother MFC-J870DW printer. Can you help? … read more
Ashik
Ashik
Master's Degree
9,508 satisfied customers
My Brother MFC-J870DW has suddenly stopped printing my bank
My Brother MFC-J870DW has suddenly stopped printing my bank payments...help! … read more
Nathan
Nathan
Bachelors of Science
1,534 satisfied customers
My printer will not print all I get is blank sheets of
My printer will not print all I get is blank sheets of paper. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Every time I go to print something out I get a message that
Every time I go to print something out I get a message that the printer is "off line". … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
412 satisfied customers
I want to hook my iPad Air to print wifi which brother
I want to hook my iPad Air to print wifi which brother printer MFC-J870DW … read more
Ashik
Ashik
Master's Degree
9,508 satisfied customers
MFC J870DW printer, installed new color cartridges, only
MFC J870DW printer, installed new color cartridges, only prints in b&w … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Says manual feed only, brother LC103 maybe 1-2 years, desk
happened week ago, no idea what happened to make the change … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Brother printer says paper jam front and rear and after a
Brother printer says paper jam front and rear and after a thorough search, cannot find any paper. Want to disconnect printer, but can't loosen the power cord on printer. Is there a special way to do t… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Brother MFC J870DW was taken for repairs as wasn't printing
hi , brother MFC J870DW was taken for repairs as wasn't printing after major jam. Got it and computer back, new one and still not printing. No paper at all coming and saying it's off line/ … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,000 satisfied customers
TO CONNECT A REPLACEMENT MAC BOOK AIR TO MY MFC-J870DW... I
GOOD EVENING, I AM TRYING TO CONNECT A REPLACEMENT MAC BOOK AIR TO MY MFC-J870DW... I HAVE CONNECTED THE PRINTER TO THE "WIFI", BUT THE STATUS SHOWS OFF LINE. THE PREVIOUS MAC BOOK WORKED OK... HELP!… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
2,620 satisfied customers
We have a Brother MFC-J870dw and when we connect the phone
We have a Brother MFC-J870dw and when we connect the phone line to the fax line port it knocks out both line 1 and 2.… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Dear Brother Support, I cant get my Brother MFC-490CW printer
Dear Brother Support, I can't get my Brother MFC-490CW printer to print or scan at all! Every time I say print, it gives the message Printer off-line. I have checked the printer setting and this print… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I have a Brother MFC 8500 that was working fine until today.
I have a Brother MFC 8500 that was working fine until today. Now, when I click "print" from a laptop it's correctly connected to (via print settings and USB port), I can see the job in the computer's … read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
About a week ago I bought an MFC 7340w Brother Printer. It
About a week ago I bought an MFC 7340w Brother Printer. It has worked well, but today a paper jam occurred and the instruction called for removing the cartridge, but for some strange reason the green … read more
Jess
Jess
Bachelor's Degree
2,637 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x