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I just load the new black ink inside, but it print out

Customer Question
Hi, I just load...

Hi, I just load the new black ink inside, but it print out without black ink

Technician's Assistant: Are you getting any error messages? If so, what do they say?

It was aligning unsuccessful

Technician's Assistant: The last time you changed your cartridges, did you replace them with new ones or refill the old ones?

I replace the new one

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Ok

Submitted: 6 months ago.Category: Printers
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Answered in 2 hours by:
3/13/2018
Technician: Joel Kalman, Engineer replied 6 months ago
Joel Kalman
Joel Kalman, Engineer
Category: Printers
Satisfied Customers: 1,094
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

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Technician: Joel Kalman, Engineer replied 6 months ago

What are the make and model of your printer?

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