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I trying to print some things and its telling me to see the…

Customer Question
I trying to print...

I trying to print some things and its telling me to see the paper rear whatever that is

Technician's Assistant: What's the brand and model of your printer?

Epson WF 4630

Technician's Assistant: How long has this been going on with your Epson printer?

About an hour

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

No clue

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Is it an easy fix and am i just doing something wrong?

Submitted: 6 months ago.Category: Printers
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Answered in 33 minutes by:
3/12/2018
Technician: jeffreybongers, Engineer replied 6 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 1,143
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello, my name is***** will be assisting you today. Lets get started!

So to clarify have you tried updating the drivers and firmware of the Epson WF 4630 printer?

Kind regards,

Jeffrey

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Technician: jeffreybongers, Engineer replied 6 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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Category: Printers
Satisfied Customers: 1,143
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Experience: Many years repairing and troubleshooting printers and photocopiers.

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