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Trying to hook up the wifi connection to the printer and my…

Customer Question
Hi,trying to hook up...

Hi,trying to hook up the wifi connection to the printer and my iPhone

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

It is a canon 1350. Got the app to hook up everything but it says turn it on ans wait for the canon *** to show up and then click on it. It doesn't show up.

Technician's Assistant: When did you last update the printer driver software?

Just bought it, Im in Czech Republic.

Submitted: 6 months ago.Category: Printers
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Answered in 4 minutes by:
3/12/2018
Technician: Suhasini Velu,
 replied 6 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily. Before we proceed with any troubleshooting, please once unplug your printer from the wall outlet wait for 2 minutes and plug it back in. Let me know when this is done.

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Customer reply replied 6 months ago
Please do not send me text message, I'm out of the country and they charge me $10.00 dollars a day when you activate my account.
Customer reply replied 6 months ago
It has been unplugged for more than 2 minutes
Customer reply replied 6 months ago
What is the first step in our process?
Customer reply replied 6 months ago
Are we still connected??
Customer reply replied 6 months ago
Hello???
Customer reply replied 6 months ago
I waited five more minutes and Im done, this is not what I expected from Canon. Cancel my free trial, Thanks for nothing.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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