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Just switched to Comcast internet and printer not working.

Customer Question
Just switched to Comcast...

Just switched to Comcast internet and printer not working.

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wifi

Technician's Assistant: When did you last update the printer driver software?

-haven't

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Not that I know of

Submitted: 5 months ago.Category: Printers
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Answered in 7 minutes by:
3/12/2018
Technician: Suhasini Velu,
 replied 5 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified
Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily. Before we proceed with any troubleshooting, please once unplug your printer from the wall outlet wait for 2 minutes and plug it back in. Let me know when this is done.
Ask Your Own Printers Question
Technician: Suhasini Velu,
 replied 5 months ago

Kindly mention the model number of your printer.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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