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I have a HP printer and In the window where it asks if I…

Customer Question
I have a HP...

I have a HP printer and In the window where it asks if I want English, French Chinese etc. , I cannot get English to come up. I seems stuck on Chinese. HELP

Technician's Assistant: What HP model do you have?

Model 3520 all in one

Technician's Assistant: How long has this been going on with your HP printer?

Probably a month

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

It up dates regularly itself

Submitted: 5 months ago.Category: Printers
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Answered in 17 minutes by:
3/12/2018
Technician: Suhasini Velu,
 replied 5 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified
Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily. Before we proceed with any troubleshooting, please once unplug your printer from the wall outlet wait for 2 minutes and plug it back in. Let me know when this is done
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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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