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I have put in a new toner cartridge and when i turn the
I have put in a new toner cartridge and when i turn the printer on it starts to run, making a clicking sound then the paper jam light comes on, but there is no paper jam?? … read more
John Castle
John Castle
BSC in Computing Network Management and Design
982 satisfied customers
I can't get the red light on error to go off. Tried
I can't get the red light on error to go off. Tried unplugging the printer and plug back in. Brothers HL-227ODW. It had been jammed with a piece of paper which we just pulled out. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
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Trying to clear a carriage jam on Hp photosmart 5520 but
Trying to clear a carriage jam on Hp photosmart 5520 but cannot budge the carriage which is full right at the moment … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
2,592 satisfied customers
I am getting an error code 59, F0, HP Color Laser Jet 3800,
It was printing black only, no colors in a Word document for stationery. The next morning it printed the colors in the stationery. Today, the black toner was weak on several places on the page of text. Display showed that cartridge was 2/3 full. Replaced with a recently remanufactured cartridge. Then I got the error code 59, F0 … read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
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Canon laser imageclass mf4880dw wireless printer paper jam
canon laser imageclass mf4880dw wireless printer paper jam error after changing the toner cartridge (no paper is jammed)… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,870 satisfied customers
I send a command to my printer and it pops up "error" contin
I send a command to my printer and it pops up "error" continuously. Whenever this has happened in the past, there has been paper jammed somewhere. Now there is nothing evident. I have a Brother printe… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
2,202 satisfied customers
We have an MFC 9840CDW that worked fine until yesterday when
We have an MFC 9840CDW that worked fine until yesterday when somebody loaded too much paper and the paper jam message came up. We couldn't find a jam and the message went away but the printer does not… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
i have an hp laserjet printer 1102w....its worked great but
i have an hp laserjet printer 1102w....it's worked great but got a low toner error a couple times, then not sure if it got a paper jam or why the orange flashing light came on, but i cannot get the pr… read more
networkwiz
networkwiz
System Engineer
Master's Degree
414 satisfied customers
I have a Brother HL-5250DN laser printer. It has been working
I have a Brother HL-5250DN laser printer. It has been working fine, although started to show a message Toner. Now all the lights are blinking from Toner through Status and it is not functioning. What … read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
Our Brother 4100e fax is about 1 year old. the paper is jamming
Our Brother 4100e fax is about 1 year old. the paper is jamming right after it leaves the paper tray, just when it gets to the drum/toner group. We changed the drum and toner to a new one (Brother). T… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Problem with Brother HL-2170w Paper Jam, If you have only
Problem with Brother HL-2170w Paper Jam, If you have only one sheet in tray works great. If more then one it prints the first sheet and the 2nd sheet seems to pickup too fast and then you get a solid … read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
HAD A PAPER JAM IN LEXMARK E240N. GOT PAPER JAME CLEARED AND
HAD A PAPER JAM IN LEXMARK E240N. GOT PAPER JAME CLEARED AND NOW PAPER WILL GO HALF WAY THROUGH THE PRINTING AND THEN STOP SAYING PAPER JAM. WHAT CAN I DO OR CHECK? HAD JUST INSTALLED NEW 24015SA CART… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I am experiencing a paper jam on my Brother lazer 2170. The
I am experiencing a paper jam on my Brother lazer 2170. The jam occurred when I attempted to stop a printing job, by disrupting the power. I pulled open the paper tray and observed the tail end of a s… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
I have a Sharp AL-1551CS Copier. It needed a new drum and
I have a Sharp AL-1551CS Copier. It needed a new drum and I bought one that was not a Sharp, but was compatible. Ever since I put that drum in, the copier has not worked the way it is suppossed to. Af… read more
AnswerManCharles
AnswerManCharles
Technical Specialist
Vocational, Technical or Trade Scho
12 satisfied customers
I have a paper jam in Brothers HL-2140 laser printer. I cannot
I have a paper jam in Brothers HL-2140 laser printer. I cannot move the paper at all. I just replaced the toner, after some difficulty in removing cartridge, and now the paper is jammed. Now I can't g… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
I have a Brother HL2070N laser printer- Suddenly, it is not
I have a Brother HL2070N laser printer- Suddenly, it is not picking up the paper. The red peper ligth is on but the drawer has 22 lb. laser paper. What can I do?… read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor's Degree
755 satisfied customers
Thank you for having this mechanism available to solve computer
Thank you for having this mechanism available to solve computer and printer issues. I have a Lexmark E320, worked OK till it ran out of toner, I then changed the toner cartridge and it now refuses to … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
Gentlemen I have a laser printer Model ML 4500 . Recently
Gentlemen: I have a laser printer Model "ML 4500". Recently, the product turns "ON" but then, perhaps 10 seconds later, the product shuts "OFF" and a RED Error light and a YELLOW Paper light come ON. … read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor's Degree
755 satisfied customers
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jeffreybongers

jeffreybongers

Technician

Many years repairing and troubleshooting printers and photocopiers.

1361 Satisfied Customers

Pearl avatarPearl, Assistant

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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