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I have a paper jam and have removed the back panel. I have
I have a paper jam and have removed the back panel. I have pulled on the paper. It is loose on the right side (facing the back of the printer) but I can't budge the left. Is there a release of some ki… read more
John Castle
John Castle
BSC in Computing Network Management and Design
265 satisfied customers
I am trying to do a scan using 8 x 14 paper in my HP
I am trying to do a scan using 8 x 14 paper in my HP Officejet Pro 8610. I have scanned many times and know how to do it with 8/10 paper, but can't figure out how to use the 8 x 14 paper because the s… read more
John Castle
John Castle
BSC in Computing Network Management and Design
265 satisfied customers
Have HP 8610 printer. Can't print. Screen notes Remove Rear
Have HP 8610 printer. Can't print. Screen notes Remove Rear access panel … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I was in the process of printing the other day, and it
I was in the process of printing the other day, and it started making a squealing noise. It finished the print job. But now it saws that there is a problem with the ink or paper. I have checked there … read more
Harry
Harry
Engineer
2,914 satisfied customers
I need to reconnect my HP Officejet Pro 8610. HP Pavilion
Less then an hour I disconected it I donot want the Fax dialog to come up. … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
201 satisfied customers
I have an HP Office Jet 8710. It say I have a paper jam but
I have an HP Office Jet 8710. It say I have a paper jam but I cannot find a jam. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
I have an HP 8610 printer. I disconnected it from my desk
I have an HP 8610 printer. I disconnected it from my desk top computer and set up my new HP Officejet Pro 6968, which is now working fine. I thought the 8610 was shot but found out out it is not. The … read more
Jason Jones
Jason Jones
AAS Information Technology
6,336 satisfied customers
Office jet pro 8610 says it can not find my computer, couple
Office jet pro 8610 says it can not find my computer … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
43 satisfied customers
Can't get laptop windows 10 to connect to hp officejet pro
can't get laptop windows 10 to connect to hp officejet pro 8610 with usb cable … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have a HP Officejet Pro 8610. I had a paper jam with a
I have a HP Officejet Pro 8610. I had a paper jam with a page of labels and since then it always jams, even though I've gotten everything out I can see. A white tab broke off in the process. I suppose… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
My HP Officejet Pro 8610 is offline and I cannot print. How
My HP Officejet Pro 8610 is offline and I cannot print. How can I get it back online? … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
I have new 8610 all in one printer and the machines eats the
I have new 8610 all in one printer and the machines eats the papers on fax and copy when fed through the top slot. As a lawyer this is extremely frustrating and time consuming.… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I put a 9x12 calendar to copy a portion -- the machine would
I put a 9x12 calendar to copy a portion -- the machine would not print it -- and seemingly jammedthe print carriage... The instruction window reads:"The print carriage cannot move.Open the ink cartrid… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I get a paper jam error when there is no paper jam in the HP
I get a paper jam error when there is no paper jam in the HP Officejet Pro 8610 All in one printer. I have tried on the suggestions provided by HP.… read more
WesPCDr
WesPCDr
Master's Degree
170 satisfied customers
Hi I have just installed a hp officejet pro 8610 and cannot
Hi I have just installed a hp officejet pro 8610 and cannot recieve faxes consistantly could you advise,graham… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
74 satisfied customers
We have a HP Officejet Pro 8500A. When receiving a FAX, one
We have a HP Officejet Pro 8500A. When receiving a FAX, one of the sheets of paper jammed and part of the sheet tore off when I was removing it. I cannot find any informaiton on how to open up the pri… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
I have a HP Officejet Pro L7680 All in One copy fax and printer.
I have a HP Officejet Pro L7680 All in One copy fax and printer. Experienced a paper jam this am. Got the jam cleared up. Re-assembled machine, let the machine re-cycle and it says now on the screen t… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I am working on a IR C3200 and everytime that my client prints
I am working on a IR C3200 and everytime that my client prints more than one sheet or recieves a fax the printer jams and crinkles the prints at the "thermal roller", very hot dark orange roller on th… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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