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My Leviton switches were connected wirelessly using the

Customer Question
My Leviton switches were...

My Leviton switches were connected wirelessly using the wireless capability of my Comcast cable modem. All of a sudden during today, they all went offline. The wireless network is fine. Devices connect to the network, but the smart switches will not. I have restarted the router, deleted and re-installed the smart devices. They will not connect while others do.

Technician's Assistant: I'll do all I can to help. How long have you been dealing with this?

Most of today. I fear that Comcast might have changed their signal without. Notice.

Technician's Assistant: Do you plan on doing the work yourself?

What work?

Technician's Assistant: Anything else we should know to help you best?

Not really. I did not change anything. The devices just went offline and won’t reconnect.

Submitted: 4 months ago.Category: Printers
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Answered in 3 minutes by:
3/11/2018
Technician: technicalcat, Consultant replied 4 months ago
technicalcat
technicalcat, Consultant
Category: Printers
Satisfied Customers: 2,584
Experience: 20 years experience. B.S. Computer Science
Verified

Hello and thank you for using this service. My name is ***** ***** I will help you now.

Have you tried resetting any of the switches?

NOTE: To reply to me, please type your message in the box below and click the button to send.

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Customer reply replied 4 months ago
No, I wish to cancel this transaction and get a refund as promised.
Customer reply replied 4 months ago
Please cancel and refund.
Customer reply replied 4 months ago
Please respond.
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