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Imm rying to install my printer. I don't have the disk

Customer Question
Hi.... Imm rying to...

Hi.... Imm rying to install my printer

Technician's Assistant: What's the brand and model of your printer?

I don't have the disk anymore

Technician's Assistant: How long has this been going on with your printer?

Just today ... I'm trying tp rint somethingand its not letting me to I unstalled my printer

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

3 days ago but my printer was still working on my lsptop this morning

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No thank you

Submitted: 4 months ago.Category: Printers
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Answered in 1 minute by:
3/11/2018
Technician: Cody, Senior Systems Administrator replied 4 months ago
Cody
Cody, Senior Systems Administrator
Category: Printers
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Technician: Cody, Senior Systems Administrator replied 4 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Customer reply replied 4 months ago
well can u just tell me here
Technician: Cody, Senior Systems Administrator replied 4 months ago

what kind of printer is it

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
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