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My canon mg360 is not printing via the wireless network. It…

Customer Question
My canon mg360 is...

My canon mg360 is not printing via the wireless network. It worked fine a few days ago. The alarm lamp does not come on when I press the wireless button as the manual says it should.

Technician's Assistant: How are you connecting to your MG360: wirelessly or by USB?

Wirelessly

Technician's Assistant: When did you last update the printer driver software?

The printer is only about a month old. I updated the drivers on installation.

Submitted: 5 months ago.Category: Printers
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Answered in 4 minutes by:
3/10/2018
Technician: Cody, Senior Systems Administrator replied 5 months ago
Cody
Cody, Senior Systems Administrator
Category: Printers
Satisfied Customers: 4,039
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Technician: Cody, Senior Systems Administrator replied 5 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Customer reply replied 5 months ago
How do I know that is safe?
Customer reply replied 5 months ago
No I dont want to connect remotely
Technician: Cody, Senior Systems Administrator replied 5 months ago

A+ rating with better business bureau

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Customer reply replied 5 months ago
No thanks
Technician: Cody, Senior Systems Administrator replied 5 months ago

ok

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Shefin
Shefin, Printer and Office Equip. Specialist
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