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I have a new WF-2630 which I had problems setting up,

I have a new...

I have a new WF-2630 which I had problems setting up, however, tech support helped me through it. It worked fine for a couple of days, then i left for a week and now it will not connect to my wi-fi.

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wirelessly or i'll be happy just to get something done USB

Technician's Assistant: When did you last update the printer driver software?

When i set it all up last weekend

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I don't think so

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Answered in 6 minutes by:
3/10/2018
Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 7,072
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Can we do a remote session so i can fix this for you?

Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 7,072
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified
Kamil Anwar and 87 other Printers Specialists are ready to help you
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Customer reply replied 5 months ago
sure

Please click the link below and run/open the downloaded program

https://www.fastsupport.com/808556022

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Customer reply replied 5 months ago
Absolutely not. I I just got this devise!!! Is this Epson or a separate company?

This is justanswer.com

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Customer reply replied 5 months ago
Hello?

If you still want to connect You need to click the link i sent above and run/open the program

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Kamil Anwar
Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 7,072
7,072 Satisfied Customers
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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