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The model and serial numbers are not the same on the box and
the model and serial numbers are not the same on the box and the printer. The box says office jet 6968 and the printer papers say office jet 6960. It has not been registered as I just bought in july12… read more
Nithin Vasudev
Nithin Vasudev
Senior Software Engineer
Bachelor's Degree
562 satisfied customers
We recently purchased the HP Office jet pro 6968. It was
Hi, we recently purchased the HP Office jet pro 6968. It was working but it stopped and the IT person that works for us and he could not fix it. The company where we purchased, One Office Solution, co… read more
Josh
Josh
It Support Specialist
Associate Degree
7,750 satisfied customers
How do I change French to English on the display panel?
How do I change French to English on the display panel? … read more
Hesham Akbar
Hesham Akbar
Bachelor's Degree
587 satisfied customers
It's the ink cartridges sent to me I want to talk about, Can
It's the ink cartridges sent to me I want to talk about, Can you help w/that? … read more
Pradip Swarup
Pradip Swarup
IT-Lead
B.A.
246 satisfied customers
I need help on my acct #9968561655. HPoffice jet 6968. My
My problem is This printer started printing everything in yellow. I talked to the tech on 7/19/18. We were pretty sure the printer needed replaced. I purchased a new HP Envy Photo 7800. Since I had ink for the 6968 I transferred my account from the 6968 to the new 7800. He said he would send me a replacement, which he did. When I tried to install the replacement cartridge it won't do anything because the account has been cancelled. … read more
Yvette
Yvette
Bachelor of Science
54 satisfied customers
My printer is an HP Officejet Pro 6968. HP Officejet Pro
My name is ***** *****, my printer is an HP Officejet Pro 6968 … read more
Harry
Harry
255 satisfied customers
I had a choice between an Epson XP 860 and the Epson Artisan
Hi my name is***** had a choice between an Epson XP 860 and the Epson Artisan 837 to print out a short document. I clicked on the Artisan printer but didn't realize that even this printer gave me two … read more
Eldon Blake
Eldon Blake
BS
4 satisfied customers
I have a new hp officejetpro 6960 with no disk and I am
I have a new hp officejetpro 6960 with no disk and I am trying to install it by bluetooth to a MacBook Pro. I have started to run the install program but it does not see the device cN YOU HELP … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
3,020 satisfied customers
I have a MacBook Air. I had connected the 6960 previously
I have a MacBook Air. I had connected the 6960 previously and it worked fine (via USB). When I plugged it back in, it said "printer not connected" I then deleted the printer and added it again. Now it… read more
Ashik
Ashik
Master's Degree
10,108 satisfied customers
My printer is offline. Earlier I reinstalled everything and
My printer is offline. Earlier I reinstalled everything and it worked and now when I want to print it is offline. How do I fix that? It is HP OfficeJet Pro 6968 all in one … read more
Jason Jones
Jason Jones
Technician
AAS Information Technology
22,206 satisfied customers
It will not print in black, hp desk jet 3520 not sure, new
hp desk jet 3520 not sure , new cartridges , prints all colors but when I try to print in black I get nothing or very light almost unseen grey I have done numerous cleanings, … read more
Josh
Josh
It Support Specialist
Associate Degree
7,750 satisfied customers
Officejet pro 6968 original problem rinter off line tried
officejet pro 6968 original problem rinter off line tried suggested fixes nothing worked. to restore wireless connection. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
5,023 satisfied customers
HP 6520 photosmart E will not print my VOUCHER checks. It
HP 6520 photosmart E will not print my VOUCHER checks. It will print on plain paper what my Quicken sends to the printer. It will print OK on the back of voucher check if I turn the check upside down … read more
Josh
Josh
Associate Degree
52 satisfied customers
My picturemate has suddenly started printing with blurred
My picturemate has suddenly started printing with blurred green color, although the color of the picture in the computer is fine (multicolored). What do I do?… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,406 satisfied customers
I have an HP 6980 printer. It is hooked up to my office computer
I have an HP 6980 printer. It is hooked up to my office computer which is not online. I have had this printer for some years now and have reallty had no problems with it until now. I just changed the … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,573 satisfied customers
The cartridge on the back of my HP6500 wireless printer wont
The cartridge on the back of my HP6500 wireless printer won't snap into place on one side.Can I purchase that part or do I have to purchase a new printer. It prints my checks crooked.… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
I want to reprint a shipping label from an ebay sale--printer
I want to reprint a shipping label from an ebay sale--printer does not print Am I now in contact with someone?should I stay on? please reply Thank you now I can go to the bathroom thanks nice picture … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,231 satisfied customers
I have a Canon Pixma mp160 and am using Windows 7. It was working
I have a Canon Pixma mp160 and am using Windows 7. It was working great up until this past week. It is printing out the document too small. It is working on my husband's laptop (Windows Vista 32-bit) … read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
2,248 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,023 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,573 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Md. Sadique

Md. Sadique

Engineer

1,517 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Sudipto

Sudipto

Engineer

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DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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