Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I need a tech to come to my apartment and set up my new

Customer Question
I need a tech...

I need a tech to come to my apartment and set up my new printer scanner HP Envy 4520

Technician's Assistant: Is there an error code on your printer when you try to scan?

It is a new printer and I. Don't no how to set it up

Technician's Assistant: When did you last update the printer driver software?

I don't know how to do any of that stuff. I need a tech to come set it up

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

My address is 3455 S Corona st Englewood

Submitted: 4 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 5 minutes by:
3/9/2018
Technician: Jason Jones, Technician replied 4 months ago
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,276
Experience: 10+ years work experience.
Verified

Hello,

Welcome to JustAnswer.com. My name is***** give me a minute or two to look over your case. If there are any more details that you wish to give me regarding your case, type them in the box below and click the 'reply to expert' button.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt. The remote service is guaranteed to to help and fix your problem.

Thank you,
Jason

Ask Your Own Printers Question
Technician: Jason Jones, Technician replied 4 months ago

I am sorry, but we do not send techs out. I can however, work with you on this website to help you connect the printer.

May I ask how the printer is connected to your system? (usb, wifi, network, etc)

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Im trying to figure out how to use the scanner and fax on my
Hi Im trying to figure out how to use the scanner and fax on my HP ENVY 4520 … read more
Jason Jones
Jason Jones
Technician
19,276 satisfied customers
Have a new HP Envy 5420 & trying to connect via wifi to
have a new HP Envy 5420 & trying to connect via wifi to laptop, but it wants a PIN # which do not find on the printer (has ser # & FPU #, but not pin). how do I find the pin #? … read more
Jason Jones
Jason Jones
Technician
19,276 satisfied customers
My printer has successfully downloaded shipping labels using
My printer has successfully downloaded shipping labels using my email for a couple of years. Then I tried last night, and today, and can't print anything. I don't have a computer. All I use is my IPho… read more
Harry
Harry
3 satisfied customers
I have an annoying problem with my Envy 4520. The Scanner
I have an annoying problem with my Envy 4520. The Scanner Cover keeps coming off whenever I use it, which is frequently.. iS this covered under the warrenty (Purchase the printer from Best Buy on 6/10… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
513 satisfied customers
I have an Hp Envy 4520 printer connected to my computer
I have an Hp Envy 4520 printer connected to my computer running Windows 10. I can print with it but I can't scan. do I need to download something? I thought it would have been all set up.… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
My hp envy 4520 will not make copies it is a yr or less old.
my hp envy 4520 will not make copies it is a yr or less old … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
Why does my envy 4520 printer take me to one note? Then will
why does my envy 4520 printer take me to one note? Then will not let me print unless I copy and paste to Word. … read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
Attempting to connect my new HP Envy 4520 printer with
Attempting to connect my new HP Envy 4520 printer with Windows XP. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
I bought a from Best Buy, a cd is enclosed, but, my laptop
i bought a from Best Buy, a cd is enclosed, but , my laptop doesn't have a cd player. Is there any way for me to get the software in a thumb drive? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I need to speak with a tech. Dell Conceirge cannot get your
i need to speak with a tech. Dell Conceirge cannot get your printer and my computer to communicate. We have tried everything, even connect it my a printer cord for the HP ENVY 4520 all in one printer.… read more
Andrew Harris
Andrew Harris
Consultant
73 satisfied customers
I installed hp printer 1 year ago since I had computer
I installed hp printer 1 year ago since I had computer serviced and cleaned due to virus. the computer cant find printer and is asking for wps when I enter the pin I have it says incorrect . need to g… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I just purchased an Envy 4520 printer and would appreciate
I just purchased an Envy 4520 printer and would appreciate help with one thing. With my other printers that I have had in the past,.I I have always been able to print a portion of a page rather than t… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am trying to create document to send to attorney in
I am trying to create document to send to attorney in Florida . I have printed 30 or so pages - I am not able to FAX pages - Don't know how to FIX SSID - it shows "not set"on "Wireless Networl Test re… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
I HAVE AN HP ENVY4520 TRYING TO HOOKUP SCANNER. I LOADED THE
I HAVE AN HP ENVY4520 TRYING TO HOOKUP SCANNER. I LOADED THE DISC IN MY PC. NOW WHAT? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I need to order more ink now, I just received it. New HP
I just received it. New HP ENVY 4520 - All In One Printer s/s TH65E3J29N … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Can I install a HP ENVY 4520 on A MAC OS 10.5.8, Just bought
I had a problem with my older hp printer so I went out today and bought the new hp ENVY 4520 today and I am trying to install it … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I need help changing ink on my ENVY 4520. HP ENVY 4520
HP ENVY 4520 bought 7/22/16 this is the first time I'm changing ink cartrage … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,124 satisfied customers
I have set up husbands computer a new one and we just bought
hi! i have set up husbands computer a new one and we just bought hp envy 4520 i downloaded all updates and drivers. restarted both. but the printer doesnt print out anything. its either super tiny or … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x