Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Hpenvy5530 got infested with small gats under the glass of…

Customer Question
Hpenvy5530 got infested with...

Hpenvy5530 got infested with small gats under the glass of printer Can this be cleaned up?

Technician's Assistant: What's the brand and model of your printer?

Hpenvy 5530 e-al-in-one series

Technician's Assistant: How long has this been going on with your printer?

Just discovered tis yesterday, so don't know how llong t has been aas we are only here a short time

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

What udate ? i never received ne that I knw of

Technician's Assistant: The Printer Technician will be able to walk you through that. Anything else you want the Printer Expert to know before I connect you?

We cannot get the gnats out from under the glass ?

Submitted: 5 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 day by:
3/10/2018
Technician: Harry, Engineer replied 5 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Printers Question
Customer reply replied 5 months ago
No, I don't need the answer now. I trashed my printer and disposed of it as you took too long to follow up.
I could not bring back into my house as contained some gnats that ruined the glass and internal items. It took me awhile to
get my house de-bugged from the bugs.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I inserted my new black ink cartridge a month ago but forgot
I inserted my new black ink cartridge a month ago but forgot to pull the tape off. I received a notice to check that and discovered it. Now my pages are coming out of the printer with only faint blue … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
When I am scanning items, I have a dark vertical line
When I am scanning items, I have a dark vertical line running through the sheets when I print them. … read more
Michael
Michael
CEO
Master\u0027s Degree
209 satisfied customers
I just bought a new in box factory sealed photosmart 8250.
I just bought a new in box factory sealed photosmart 8250. getting ink system failure error Oxc18a0002. Did what the directions told me. Keep getting the error.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Question about Canon PIXMA MX320 Color USB InkJet Printer Why
Question about Canon PIXMA MX320 Color USB InkJet Printer Why isn't it printing the body text of email? It does copies ok; but, it will print header/footer from the internet while leaving the body/con… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
John, I have tried all of the advice I've come across
Hi John, I have tried all of the advice I've come across online, as well as the suggestions listed in the Help button of my laptop, however, my printer (HP 2510 series) prints with very faded, streaky… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I just replaced my Epson Photosmart Plus ink cartridges and
I just replaced my Epson Photosmart Plus ink cartridges and now get a ink system failure signal from the printer - it says turn printer off and then on. I've tried that, tried putting the original ink… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have HP ENVY 5530 printer. The printer says" the
I have HP ENVY 5530 printer. The printer says" the indicated cartridges are not intended for this printer". Yet I know the cartridges are correct. I was working with an email that asked me what progra… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
My C7100 has been really good for years until the last few
My C7100 has been really good for years until the last few days. It now prints only some parts of Word, pdf and e-mail documents. It seemed to be a black ink problem so i have changed the cartridge, c… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Over night my HP 6500 has stopped printing. Although some
Over night my HP 6500 has stopped printing. Although some color will show, nothing else prints and just ejects blank page. Have uninstalled, reinstalled, put in new black cartridge, cleaned heads, and… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have a Canon MX700 printer that was working just fine then
I have a Canon MX700 printer that was working just fine then printed the middle of a page then nothing on the next page. Now it sounds like it is printing but nothing appears on paper. All the inks ar… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Print from our MX700 copier has become faint within last 2-3
Print from our MX700 copier has become faint within last 2-3 weeks without obvious cause. Calling for a darker copy does not help.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Have 3250 printer. Returned from 4 mos vacation. Printer
Have 3250 printer. Returned from 4 mos vacation. Printer went through the motion to print a document but put no ink on the paper. Replaced with new black cartridge and same problem. Reloaded software … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Hello; I have a PIXMA MP280 SERIES PRINTER / ALL IN ONE. The
Hello; I have a PIXMA MP280 SERIES PRINTER / ALL IN ONE. The "Alarm" light is on.. Black ink light is flashing...I recently replaced with a "Data Products Cartridge"..it was working ok. "E" and "6" ar… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
My computer says that my new HP Photosmart 7510 7510 series
My computer says that my new HP Photosmart 7510 7510 series E9FE58 is offline but the blue internet signal on the printer is on. How can I fix this? Thank you. ***** *****… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
we were assured we could us this printer without a computer.
we were assured we could us this printer without a computer. My Mother can not or will not buy a computer. I am setting the printer up with my laptop. I have completedsection 6. Can she us this unit j… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Hello. The underside of the glass platten on my photosmart
Hello. The underside of the glass platten on my photosmart C7280 is dirty and needs to be cleaned. I've tried unscrewing the 5 obvious screws I can see but the glass still won't be dislodged. What's t… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I have an hp psc2175xi printer and there are lines on the
I have an hp psc2175xi printer and there are lines on the inside of the glass which are showing up when i make photo prints. I don't know how to get inside to clean it. Can you help me?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
i have a brothers fax at the office and it is not faxing clear.
i have a brothers fax at the office and it is not faxing clear. it takes the L 21 cartrich i think it is a MFC5100C. it HAS LARGE BLACK STREAKS DOWN THE FAX AND i CAN NOT READ THE FAXES. pLEASE HELP. … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x