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Wireless connection. Epson workforce WF-2750. I just bought…

Customer Question
Wireless connection Technician's Assistant:...

Wireless connection

Technician's Assistant: What's the brand and model of your printer?

Epson workforce WF-2750

Technician's Assistant: How long has this been going on with your WorkForce?

I just bought it and the screen on the printer under information :start initiation

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I am trying to connect and the screen says install ink cartridges and I did

Submitted: 4 months ago.Category: Printers
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Answered in 4 hours by:
3/9/2018
Technician: Richard, Technician replied 4 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 47,167
Experience: Printer and scanner problem resolver for over 15 years
Verified

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please

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Technician: Richard, Technician replied 4 months ago

Thank you

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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Video Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Technician: Richard, Technician replied 4 months ago

Please make the offer and I can then accept it

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Richard, Technician
Category: Printers
Satisfied Customers: 47,167
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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