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I can't connect my Epson printer to my computer. can you…

Customer Question
I can't connect my...

I can't connect my Epson printer to my computer. can you help?

Technician's Assistant: How are you connecting to your Epson printer: wirelessly or by USB?

Wirelessly

Technician's Assistant: When did you last update the printer driver software?

One week ago

Submitted: 4 months ago.Category: Printers
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Answered in 5 minutes by:
3/8/2018
Technician: Richard, Technician replied 4 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 47,153
Experience: Printer and scanner problem resolver for over 15 years
Verified

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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