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Will not print. Espon wf 2750. Two weeks. It's not working…

Customer Question
Will not print Technician's...

Will not print

Technician's Assistant: What's the brand and model of your printer?

Espon wf 2750

Technician's Assistant: How long has this been going on with your printer?

Two weeks

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

It's not working on my mom's or mine not sure

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

It is a new printer did have it working fine with both computers

Submitted: 4 months ago.Category: Printers
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Answered in 9 minutes by:
3/7/2018
Technician: Sudipto, Engineer replied 4 months ago
Sudipto
Sudipto, Engineer
Category: Printers
Satisfied Customers: 6,113
Experience: DIploma in Computer Hardware
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP

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Technician: Sudipto, Engineer replied 4 months ago

Can you tell me what is exactly happening, when you try to print something?

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Customer reply replied 4 months ago
nothing
Technician: Sudipto, Engineer replied 4 months ago

Ok, so blank pages are coming out from the printer?

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Technician: Sudipto, Engineer replied 4 months ago

Are you there?

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Customer reply replied 4 months ago
no thanks
Technician: Sudipto, Engineer replied 4 months ago

Sorry??

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Technician: Sudipto, Engineer replied 4 months ago

Just ignore the remote support offer, as that is a general offer send to all the customers. Reply me back if you want to continue or not?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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