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It’s a canon laser printer and the orange light flashes

Customer Question
It’s a canon laser...

It’s a canon laser printer and the orange light flashes continually. The printer has never been used.

Technician's Assistant: What Canon model do you have?

Image class lbp6230dw

Technician's Assistant: How long has this been going on with your Canon printer?

A day or so, each time I turn it on

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I was printing from my phone, now my iPad, I think I’m up to date but I can check

Submitted: 6 months ago.Category: Printers
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Answered in 2 hours by:
3/8/2018
Technician: Karthik, Engineer replied 6 months ago
Karthik
Karthik, Engineer
Category: Printers
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Technician: Karthik, Engineer replied 6 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me how many time the orange light is flashing on the printer?

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Customer reply replied 6 months ago
It keeps flashing, doesn’t stop
Technician: Karthik, Engineer replied 6 months ago

Do you find any sequence when the light flashes? the reason why I am asking is most of the canon printer flashes different number of times for certain operation. Let me share you a support article which will give you better understanding, Please click this link below: http://www.redrivercatalog.com/infocenter/tips/the-meaning-of-canon-printer-warning-light-flashes.html

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Shefin
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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