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What does code 300 for a MG3520 printer means and how can I…

Customer Question
What does code 300...

What does code 300 for a MG3520 printer means and how can I get the printer to work again

Technician's Assistant: Is your MG3520 displaying the error on all print jobs, even after you restart it?

On all jobs

Technician's Assistant: When did you last update the printer driver software?

A month ago

Submitted: 4 months ago.Category: Printers
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Answered in 4 minutes by:
3/7/2018
Technician: Mr.Med, Computer Enthusiast replied 4 months ago
Mr.Med
Mr.Med, Computer Enthusiast
Category: Printers
Satisfied Customers: 2,210
Experience: Networks & Security Engineer
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Technician: Mr.Med, Computer Enthusiast replied 4 months ago

I'm sorry about the issue, Do you use Windows 7, 8 or 10 and an USB cable to connect your printer with the PC ?

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Customer reply replied 4 months ago
It is connected via usb cable right now
Technician: Mr.Med, Computer Enthusiast replied 4 months ago

Are you using Windows or Mac please?

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Customer reply replied 4 months ago
I am using a MacBook Pro
Technician: Mr.Med, Computer Enthusiast replied 4 months ago

Please go to Print and Scan in System Preferences. The printer should appear in the list at top left. Highlight it and delete it by hitting the "-" button at bottom left.

After confirming the delete, hit the "+" button. When the Mac finds the printer, add it.

Now try printing.

Let me know the results

Thank you

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Customer reply replied 4 months ago
I was able to delete the printer but the Mac did not respond after hitting the plus button
Technician: Mr.Med, Computer Enthusiast replied 4 months ago

Can you restart your MAC and try again please

Thank you

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Customer reply replied 4 months ago
ok
Technician: Mr.Med, Computer Enthusiast replied 4 months ago

Has everything worked out please?

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