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I need to know why the ip address is blinking on my printer…

Customer Question
I need to know...

I need to know why the ip address is blinking on my printer and not printing

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wireless

Technician's Assistant: When did you last update the printer driver software?

I did not. how do you do that

Submitted: 5 months ago.Category: Printers
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Answered in 1 minute by:
3/7/2018
Technician: technicalcat, Consultant replied 5 months ago
technicalcat
technicalcat, Consultant
Category: Printers
Satisfied Customers: 2,612
Experience: 20 years experience. B.S. Computer Science
Verified

Hello and thank you for using this service. My name is ***** ***** I will help you now.

Have you already REconnected the printer to your wireless network? This is usually accomplished by using the buttons and small screen on the printer itself (not your computer)

NOTE: To reply to me, please type your message in the box below and click the button to send.

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Customer reply replied 5 months ago
Can you tell me how to fix it
Technician: technicalcat, Consultant replied 5 months ago

What is blinking on the printer? What color light?

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Technician: technicalcat, Consultant replied 5 months ago

Please send me the make (brand) and model of this printer.

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Customer reply replied 5 months ago
No the ip address
Technician: technicalcat, Consultant replied 5 months ago

Please send me the make (brand) and model of this printer.

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Customer reply replied 5 months ago
Ricoh c2051
Customer reply replied 5 months ago
Please refund my 5.00, this service was not helpful
Technician: Harry, Engineer replied 5 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,821
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Shefin
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