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It is omitting words while it prints. Epson WF2630. About a…

Customer Question
It is omitting words...

It is omitting words while it prints

Technician's Assistant: What's the brand and model of your printer?

Epson WF2630

Technician's Assistant: How long has this been going on with your WF2630?

About a week. I have reloaded software and refresh of my computer

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I reloaded all software 3 times and yesterday is the third time.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

That is about it. It is printing, but missing words in the transcript.

Submitted: 5 months ago.Category: Printers
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Answered in 3 minutes by:
3/7/2018
Technician: Md. Sadique, Engineer replied 5 months ago
Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3,664
Experience: Electronics engineer with 7+ years of experience in repairing office equipments & printers
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

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Technician: Md. Sadique, Engineer replied 5 months ago

This is a problem with the printhead because the printhead is the part of the printer which puts ink on the paper.

Did you try running the printhead cleaning cycles?

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