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My printer shows an error code Ox97. could you please advise…

Customer Question
My printer shows an...

My printer shows an error code Ox97 . could you please advise how I can fix this problem if possible.

Technician's Assistant: Is your printer displaying the error on all print jobs, even after you restart it?

Yes

Technician's Assistant: When did you last update the printer driver software?

I am not sure what you mean.

Submitted: 4 months ago.Category: Printers
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Answered in 2 minutes by:
3/7/2018
Technician: Mr.Med, Computer Enthusiast replied 4 months ago
Mr.Med
Mr.Med, Computer Enthusiast
Category: Printers
Satisfied Customers: 2,198
Experience: Networks & Security Engineer
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Technician: Mr.Med, Computer Enthusiast replied 4 months ago

I'm sorry about the issue, What is the model and brand of your printer please?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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