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My HL-L2385DW in booklet mode prints with wide top/bottom…

Customer Question
My HL-L2385DW in booklet...

My HL-L2385DW in booklet mode prints with wide top/bottom and sides instead of using the available space as on the original, 'narrow margins' setting. What to do?

Technician's Assistant: What's the brand and model of your printer?

Brother HL-L2385DW

Technician's Assistant: How long has this been going on with your HL-L2385DW?

Some weeks now

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

My computer updates Windows 10 if/when available

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No, unless he has quetions

Submitted: 4 months ago.Category: Printers
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Answered in 2 hours by:
3/7/2018
Technician: Kris R, Computer Hardware Engineer replied 4 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.

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Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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