Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Remove paper jam on Brother printer model #HL-2270W. Brother…

Customer Question
Remove paper jam on...

Remove paper jam on Brother printer model #HL-2270W

Technician's Assistant: What kind of computer or device are you printing from?

Brother HL-2270W

Technician's Assistant: How long has this been going on with your #HL-2270W?

Just now

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

The sheet of paper is jammed inside the printer and cannot remove it

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No, I only need advice how to get sheet of paper out of the printer

Submitted: 6 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 2 hours by:
3/7/2018
Technician: Kris R, Computer Hardware Engineer replied 6 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
There was a paper jam. I pulled out the jammed document but
there was a paper jam. I pulled out the jammed document but now there is a re error flashing. There is no other document inside the printer. it is a HL 2149 printer … read more
Harry
Harry
2,217 satisfied customers
I have a brother printer mfc 7820 n. It prints and gets a
I have a brother printer mfc 7820 n. It prints and gets a paper jam right after that. I just receive a drum today. I bought the toner at beginning of September. I still get paper jams. But I notice th… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,001 satisfied customers
HL-5340D is my model number. Whenever We print a label it
Whenever We print a label it always fanfolds and fails to feed out, getting caught just before it comes out the top. Have cleaned and inspected rollers for a piece of label or paper. Nothing shows. Unit has been printing fine with same labels and paper for over a year, What could be wrong? … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
It's brand new, but I bought it on sale several years ago.
It's brand new, but I bought it on sale several years ago. Just started using it and I have a jam. How do you get the paper out..it is already partly showing through the feed. … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
73 satisfied customers
I have a HL-L2380DW printer with a paper jam. Can you help?
I have a HL-L2380DW printer with a paper jam. Can you help? … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Paper jam inside but see no paper jam, brother Hl-5370DW,
paper jam inside but see no paper jam JA: What's the make and model of the printer? Customer: brother Hl-5370DW JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
73 satisfied customers
My mother's Brother printer had a paper jam. She pulled the
My mother's Brother printer had a paper jam. She pulled the paper out but it won't start again. It continues to give the message that there is a paper jam. I have inspected it and cannot find any pape… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
I have Brother HL-2140. I had paper jam today. I removed
I have Brother HL-2140. I had paper jam today. I removed that. It was last sheet in tray. I have now added paper to tray. But when I now try to print I get small, yellow, triangular symbol by the prin… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
How do I clear a paper jam in my HL 2040? I attempted to pull
How do I clear a paper jam in my HL 2040? I attempted to pull the paper through but 2/3 of the paper tore off and the paper is stuck in the machine.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
How can I improve pale print color when I use 3rd party toner
How can I improve pale print color when I use 3rd party toner kit (not changing drum , fill in powder) and and solve frequent paper jamming problem in laser printer Brother 2140 which consistently get… read more
TechGuy
TechGuy
Vocational, Technical or Trade Scho
373 satisfied customers
My Brother HL-2040 printer has worked flawlessly up to now.
My Brother HL-2040 printer has worked flawlessly up to now. But today the out of paper light is permanently on (regardless of how much or little paper is in the machine) -- AND it will no longer print… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
Help! I am an ancient technophobe and I have got a paper jam
Help! I am an ancient technophobe and I have got a paper jam which is so solid that I cannot remove it. Is there no way that I can tell the printer to just roll the paper out? I have a Brother HL 2040… read more
Handy--Andy
Handy--Andy
Technical
HND Computer Studies
957 satisfied customers
i have a paper jam in a stylus printer and the advice is remove
i have a paper jam in a stylus printer and the advice is remove the back cover but as i dont havr the instruction book i cannot figure out how to do it.… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
I have a Brother Laser Printer, Model #HL-5170DN, #Serial #j5j996060. The
I have a Brother Laser Printer, Model #HL-5170DN, #Serial #j5j996060. The red light is on, and the small yellow light beside "paper" is flashing.I am getting an error message from this printer saying … read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
I have a Brother HL2040 printer and I have paper stuck inside.
I have a Brother HL2040 printer and I have paper stuck inside. The paper I put in the drawer had several sheets stapled together. When I issued the print command, the paper feed jammed and, in haste, … read more
MidhunMohan27
MidhunMohan27
Electronics Engineer
Bachelor's Degree
32 satisfied customers
Problem with Brother HL-2170w Paper Jam, If you have only
Problem with Brother HL-2170w Paper Jam, If you have only one sheet in tray works great. If more then one it prints the first sheet and the 2nd sheet seems to pickup too fast and then you get a solid … read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
Hi, Canon. I have a Canon PIXMAMP610 printer. I had a sheet
Hi, Canon. I have a Canon PIXMAMP610 printer. I had a sheet of unusually-thin paper in the paper carrier and made a print. The paper wrapped itself around the roller in the printer and I can't get it … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Hi, I have MFC-7220 and got paper jamed two days age. I remove
Hi, I have MFC-7220 and got paper jamed two days age. I remove paper as per instruction, but I amstill getting rough nioize and paper not coming thous. It get "Accordoted" behind beck cover. Any sugge… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x