Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Error code:0x97. I never have. Don't know if my husband did…

Customer Question
Error code:0x97 Technician's Assistant:...

Error code:0x97

Technician's Assistant: Is your printer displaying the error on all print jobs, even after you restart it?

Yes

Technician's Assistant: When did you last update the printer driver software?

I never have. Don't know if my husband did or not. He passed away several months ago.

Submitted: 4 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 minute by:
3/6/2018
Technician: Nathan, Engineer replied 4 months ago
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 30,850
Experience: Computer networking/repair. 12+ years experience.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me the model number of the printer, please?

Ask Your Own Printers Question
Technician: Nathan, Engineer replied 4 months ago

Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
My printer wf-4640 gives the error code 0x97 several times.
My printer wf-4640 gives the error code 0x97 several times. I allready turned it on/of, I unplugged all cables, I turned it off more than 30 minutes, I used tips from: https://appuals.com/fix-epson-er… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
513 satisfied customers
I tried printing a document but error code 0x97 keeps coming
I tried printing a document but error code 0x97 keeps coming up … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
After I changed the black ink cartridge on my printer, it
After I changed the black ink cartridge on my printer, it went off line. I have tried getting it back online with my wireless by going through the process on the printer, but it gives me an error code… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I'm trying to print a passport renewal application and I'm
I'm trying to print a passport renewal application and I'm getting an error message and no printing … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
It has printer error 0x07 and only a blank page comes our
It has printer error 0x07 and only a blank page comes our when I try to print copies. I have a WF-3640 … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
I HAVE EPSON WORKFORCE WF-3620. PRINTER ERROR KEEPS COMING
I HAVE EPSON WORKFORCE WF-3620. PRINTER ERROR KEEPS COMING UP. ERROR CODE 0x97. FOLLOWING INSTRUCTIONS BUT DOES NOT CLEAR. WHAT SHOULD I DO? … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
My Epson WF-7620 won't print. It is showing Error Code:
My Epson WF-7620 won't print. It is showing Error Code: 0X97 … read more
Nathan
Nathan
Engineer
30,850 satisfied customers
Not printing, and I don't even know where to start on
Not printing, and I don't even know where to start on fixining it … read more
Cody
Cody
Computer Science
2,387 satisfied customers
I'm getting and error code 0x97...I turned printer on and
I'm getting and error code 0x97...I turned printer on and off several times. … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
513 satisfied customers
I don't know if it is the printer or computer the system has
I don't know if it is the printer or computer the system has this a S little code which is keeping me try up and I can't closed the application,and since I can't closed I can't on the system. My husba… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Error message 0x97 when I try to print. One page printed,
error message 0x97 when I try to print. One page printed, then nothing but error message. I shut off the printer and turned it back on, but same thing... error message and nothing printed. wf 3640 … read more
Mr.Med
Mr.Med
1,192 satisfied customers
I got code 0x97 and I have turned it off several times and
I got code 0x97 and I have turned it off several times and did a hard reset and it keeps coming back … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I keep getting an error code .0X97 and have tried 4 times to
I keep getting an error code .0X97 and have tried 4 times to print a document. All settings are normal on my Workforce Pro 4630? Any ideas, this just started 10 minutes ago and I did print several doc… read more
Nathan
Nathan
Engineer
30,850 satisfied customers
I have an Epson workforce 3640 that I bought in Oct 2015. It
I have an Epson workforce 3640 that I bought in Oct 2015. It is now giving a printer error code 0x97. I have unplugged the printer from the power, rebooted my desktop HP several times, turned the prin… read more
Nathan
Nathan
Engineer
30,850 satisfied customers
Our Epson Workforce 7610 has not been able to print colors
our Epson Workforce 7610 has not been able to print colors for awhile. We … read more
Nathan
Nathan
Engineer
30,850 satisfied customers
I've got a 0x97 msg error with my EPSON WF-7620, 17 MONTHS
Hello , i've got a 0x97 msg error with my EPSON WF-7620 … read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
726 satisfied customers
My printer doesn't print anymore... the error is 0x97, one
my printer doesn't print anymore... the error is 0x97 … read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
424 satisfied customers
all of a sudden my HP Laser Jet P1006 will not print I have
all of a sudden my HP Laser Jet P1006 will not print I have shut down computer, turned back on try. I don't have any installation disks since this was my husband's computer and he recently passed away… read more
19matt84
19matt84
Service Technician
62 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x