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I ordered two black ink cartridges ten days or two weeks…

Customer Question
I ordered two black...

I ordered two black ink cartridges ten days or two weeks ago, but they have not arrived.

Technician's Assistant: What's the brand and model of your printer?

Epson XP 410

Technician's Assistant: How long has this been going on with your Epson printer?

I already answered that question. order for 2 black ink cartridges never arrived.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

This has nothing to do with my operating system.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Please connect.

Submitted: 4 months ago.Category: Printers
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Answered in 1 hour by:
3/6/2018
Technician: Suhasini Velu,
 replied 4 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach Epson.
JustAnswer is a question and answer site and not affiliated with them.
I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question.
Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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