Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a 8740 all in one. My problem is that when I feed…

I have a 8740...

I have a 8740 all in one . My problem is that when I feed paper in from the top, as it is printing, the copied sheet will kink to one side near the end of printing and cause the last 2-3 inches of the page to print on a curve. That last portion of paper is somewhat blurry and makes for an unprofessional look. Can I fix this myself?

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wireless

Technician's Assistant: When did you last update the printer driver software?

Good question, bad answer. I don't know.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I have had several paper jams, but i was able to pull the jam loose without any difficulty. Regular printing is no problem.

Show More
Show Less
Ask Your Own Printers Question
Answered in 2 hours by:
3/6/2018
Syseng
Syseng, Engineer
Category: Printers
Satisfied Customers: 7,937
Experience: Microsoft Certified with over 17 years experience in system integration and development
Verified

Hello,

My name is David.

I had this happen to one of my printers and after sometime noticed a small piece of crayon lodged in the space through which the paper travels, causing the paper to turn slightly sideways at the end of the page when printing. Here is how I fixed it:

Using a flashlight, inspect the area where the printer pulls paper in and look for a remove any and all debris and dust and also clean the rollers with a soft, damp cloth to ensure the rollers can grab the paper.

Try the above and please let me know the result.

Ask Your Own Printers Question
Customer reply replied 5 months ago
Seems to have worked. I'll know better when I have a large print job.

Ok, very good. Please let me know the result after you test it further.

Syseng
Syseng, Engineer
Category: Printers
Satisfied Customers: 7,937
Experience: Microsoft Certified with over 17 years experience in system integration and development
Verified
Syseng and 87 other Printers Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Syseng Your Own Question
Syseng
Syseng
Syseng, Engineer
Category: Printers
Satisfied Customers: 7,937
7,937 Satisfied Customers
Experience: Microsoft Certified with over 17 years experience in system integration and development

Syseng is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have a Canon Pro 9000 II that will not print 4 by 6 inch
I have a Canon Pro 9000 II that will not print 4 by 6 inch photos. The 4 by 6 inch advances part way into the rear tray and the print heads sound like they have moved to print but after about 15 secon… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Cannon Printer Model MC860 (yes it is an oldie) will not
Cannon Printer Model MC860 (yes it is an oldie) will not feed the printer paper past the first couple inches in the real of the feed tray. The error comes up "remove paper jam" and by removing the pap… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
All-in-one model epson stylus cx6600: paper is jammed due
All-in-one model epson stylus cx6600: paper is jammed due to large number of sheets inserted in initial feed (about 32 sheets). Paper will not feed or pull out, in either direction. About 1/4 inch of … read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
HL 5370DW First it showed steady red and yellow lights indicating
HL 5370DW First it showed steady red and yellow lights indicating a paper jam from the tray. There was no jam. I read up on anything I could find on the wed and pulled the toner/drum and messed with i… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
I have an HP Photosmart D7360 which has recently started printing
I have an HP Photosmart D7360 which has recently started printing standard 4x6 photos off center, where I lose 1 inch of the photo on one side of the photo, and gain 1 inch of unprinted white space on… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a Canon MX700...when I try to print or copy the paper
I have a Canon MX700...when I try to print or copy the paper from the rear and front trays get jammed. The rear goes in only a couple inches and the paper gets kinked and in the front it feeds it to t… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
there is a paper jam, but I dont know how to reach it.
there is a paper jam, but I don't know how to reach it...in other words, how can I open the machine to reach the roller...… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I cannot get my brother printer HL 3070 CW to print envelopes.
I cannot get my brother printer HL 3070 CW to print envelopes. It says there is a paper jam each time, but regular letters print well. Can you help?… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Hello, my name is jeremy I have a LaserBase mf3110 and the
Hello, my name is jeremy I have a LaserBase mf3110 and the paper is not feeding correctly from the tray as the print is all askew.......or is it another problem? Can you help… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
i have a paper jam in a stylus printer and the advice is remove
i have a paper jam in a stylus printer and the advice is remove the back cover but as i dont havr the instruction book i cannot figure out how to do it.… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
epaom stylus Prp 3800 front feed drawer is crooked amd will
epaom stylus Prp 3800 front feed drawer is crooked amd will not go back in, preventing me from printing from any other feed. I must be able to print for up comig show.… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
hp970cxi - printer nor resetting - new cartidges installed
hp970cxi - printer nor resetting - new cartidges installed - please suggest solution Message received is 'paper jam or paper too long' also three lights on on printer flash consecutively until the cen… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
680 satisfied customers
my brother mfc 210 seems to have a paper jam but I have tried
my brother mfc 210 seems to have a paper jam but I have tried to remove it but am not having any luck and I am getting very frustrated. Is there any videos demostrating this .Maybe I am missing someth… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
lexmark 7600 444-w22serial 000D2352194 perchased at Office
lexmark 7600 444-w22serial 000D2352194 perchased at Office max 12 24 2009 works great BUt the document feeder has piece of paper broke off inside what should I do? Keith C Bliss… read more
Namzyanzy
Namzyanzy
Bachelor's Degree
368 satisfied customers
i have paper stuck in my lazerjet 6l . i cannot see the paper
i have paper stuck in my lazerjet 6l . i cannot see the paper therefore cannot pull it out. a narrow strip 6 inches by 2 inches which is the top of an 8x11 i was trying to print. i press in "printer c… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
i have a canon mp760 all of a sudden the back paper feed does
i have a canon mp760 all of a sudden the back paper feed does not feed evenly and so i tried the tray for paper - that feeds alright too much paper so after it prints the first sheet it says it has an… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have a hp printer Model C-7280 that has a paper feed problem.
I have a hp printer Model C-7280 that has a paper feed problem. The printer is about 20 months old. The unit swallowed about 20 sheets of 8 1/2 x 11 paper and jammed. When the paper was removed and re… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have an HP Photosmart 8250. Recently it is feeding paper
I have an HP Photosmart 8250. Recently it is feeding paper into the print head that is pull up on the leading edge about 2.75 inches from the right that is .5 inches wide. It will back the paper up an… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x