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It's given the code OxF1 error code. When you turn it on,

It's given the code...

It's given the code OxF1 error code

Technician's Assistant: Is your printer displaying the error on all print jobs, even after you restart it?

When you turn it on, this is the message that display in the screen Error Code OxF1

Technician's Assistant: When did you last update the printer driver software?

I don't know exactly because I am not the owner of this printer, but the date was in 2013

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I just want to fix this problem, because I want to use it

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Answered in 4 hours by:
3/3/2018
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,842
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 5 months ago
Hi!! Thank you so much for assist me today, yes I need your help

With the printer powered on, remove the power cord from the back.

Wait 2 minutes

Plug back in the power cord and power it on

Do you still have the error?

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Customer reply replied 5 months ago
I'm working in that

Take your time

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Customer reply replied 5 months ago
The printer is working, thank you so much!!

Awesome!

Please use the star rating at the top to rate our session as 5 stars and press Submit

Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,842
Experience: IT at Justanswer
Verified
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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