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I just purchased a Epson V800 scanner. I have Windows 10. Do…

I just purchased a...

I just purchased a Epson V800 scanner. I have Windows 10. Do I need to download a driver and how do I know if it is compatible?

Technician's Assistant: What kind of computer or device are you printing from?

I have a Toshiba with window 10

Technician's Assistant: How long has this been going on with your V800?

I have not installed the scanner yet. I had one and it was defect and just received a new one. Not sure if I should install the scanner of driver first.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Not that I know of right now.

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Answered in 8 minutes by:
2/28/2018
Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3,660
Experience: Electronics engineer with 7+ years of experience in repairing office equipments & printers
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

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Customer reply replied 4 months ago
Thank you. I will wait to hear from you.

Please follow this link to download the driver for your scanner: SCANNER DRIVER

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Then click Drivers > then download > then accept the license agreement to start the download of your scanner driver.

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Customer reply replied 4 months ago
Is that all I have to do?

I would suggest you allow me to remotely connect to your computer and install the scanner for you, while you watch and learn.

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Once the download finish, run the downloaded file and follow the onscreen instructions to install the scanner on your computer.

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Customer reply replied 4 months ago
no thank you. I can do it.

Keep me posted!

Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Customer reply replied 4 months ago
okay, thank you

You're welcome!

Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3,660
Experience: Electronics engineer with 7+ years of experience in repairing office equipments & printers
Verified
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Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3,660
3,660 Satisfied Customers
Experience: Electronics engineer with 7+ years of experience in repairing office equipments & printers

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