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I have a Photosmart 6520 which has been working just fine
I have a Photosmart 6520 which has been working just fine until just now when I replaced the black 564 XL black cartridge. On the Print quality diagnostic printout page, the writing is black but the b… read more
Dustin Stroh
Dustin Stroh
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I have an HP 6520 photosmart. Suddenly it will not print
I have an HP 6520 photosmart. Suddenly it will not print black ink. I turned the unit off and back on and replaced the black ink cartridge but it still will not print … read more
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Richard
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The black won't print. How do I check the printhead? HP
The black won't print. How do I check the printhead? … read more
Shefin
Shefin
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How do I find the align-printer option for my HP Photosmart
How do I find the align-printer option for my HP Photosmart 6520? I have tried cleaning print head, but the quality box for the black ink continues to have large white gaps … read more
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I have just returned to a seasonal home where my photosmart
I have just returned to a seasonal home where my photosmart 6520 printer has not been used since April, 2018. It is receiving the signal and printing but the ink is not coming through. Yesterday I rep… read more
Ashik
Ashik
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Black ink wont print. Went through cleaning process still
Black ink wont print. Went through cleaning process still didn't work. Purchased new printhead (not HP) worked a couple days now black not printing again … read more
Ameen Khan
Ameen Khan
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My HP Photosmart 6520 will no longer print black. Other
My HP Photosmart 6520 will no longer print black. Other colors are OK. … read more
Charlie
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I'm trying to get my HP Photosmart 7520 printer to print
Hello. I'm trying to get my HP Photosmart 7520 printer to print normal pages. I've been to Sam's Club twice today, and have purchased the 564XL black ink cartridge. I've replaced all of the color and … read more
Russell H.
Russell H.
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I have a hp photosmart 6520 in wont print black ink i have
I have a hp photosmart 6520 in wont print black ink i have changed the ink cartidge I have cleaned the heads i have checked the printing settings … read more
JJesus Perez Gonzale
JJesus Perez Gonzale
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I have a hp photosmart 5510, I just put in a new black ink
I have a hp photosmart 5510, I just put in a new black ink cartridge for the second time and all the colors but black are working. I have tried cleaning the print heads but it is not working. … read more
Richard
Richard
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I have a PhotoSmart 6520. The black is not printing. I
I have a PhotoSmart 6520. The black is not printing. I installed new HP ink cartridges and cleaned the printer head. What can I do to fix it? … read more
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Richard
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I have an HP c309 Photosmart Printer and have the error message
I have an HP c309 Photosmart Printer and have the error message "Ink System Failure" 0xc19a0023. Have powered it down and back up. I have cleaned the printheads. Need help. Thanks !!… read more
Richard
Richard
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my printer (espoffice2170) does not print black. Called in
my printer (espoffice2170) does not print black. Called in about a month ago on this, and it worked for a few days, but now does not print black - color is OK. Have changed print cartridges several ti… read more
RPI Solutions
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I just inserted new, non-HP ink cartridges into my HP Photosmart
I just inserted new, non-HP ink cartridges into my HP Photosmart Premium, as I have done many times before. The cian cartridge is not printing. The computer recognizes the cartridge as being full, and… read more
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I have an HP Officejet 6500 Wireless. It was not printing
I have an HP Officejet 6500 Wireless. It was not printing in black ink. I have replaced the cartridge 3 times and still no luck. It prints in color but not black. Can you help?… read more
Bernie
Bernie
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I have a HP 6500 printer. The problem is I changed the black
I have a HP 6500 printer. The problem is I changed the black ink and it now does not print black. It will print all other colors. I have change the ink twice with new ink. I am using HP ink officejet … read more
PCDrMiller
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I have an HP Photosmart Plus printer about 2 years old. I
I have an HP Photosmart Plus printer about 2 years old. I have just installed all new color and black cartridges. The color is printing and the ink level indicator says the black is at full level. How… read more
Bernie
Bernie
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Bachelor's Degree
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I have an HP Photosmart Plus 209A. It suddenly stopped printing
I have an HP Photosmart Plus 209A. It suddenly stopped printing BLACK. I emptied three color cartridges aligning and cleaning printheads. I also replaced a full black cartridge with a brand new black … read more
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Bernie
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

6,493 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

MD Sadique

MD Sadique

Engineer

1,765 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting/repairing Printers.

Sudipto

Sudipto

Engineer

1,577 satisfied customers

DIploma in Computer Hardware

Kamil Anwar

Kamil Anwar

Technician

1,058 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Handy--Andy

Handy--Andy

Technical

962 satisfied customers

Helpdesk

PCDrMiller

PCDrMiller

Technician

700 satisfied customers

IT Specialist, Print Server Administrator, MFP expert

Joel Kalman

Joel Kalman

Engineer

670 satisfied customers

I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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