Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Can you help me find my wpa2 password on my mac for my hp…

Hi hi can you...

Hi hi can you help me find my wpa2 password ***** my mac for my hp printer

Technician's Assistant: How are you connecting to your HP printer: wirelessly or by USB?

Wirelessly i have a temporary dongle

Technician's Assistant: When did you last update the printer driver software?

Havent printer was working on new wireless router then suddenly stopped it is asking for my wpa2 password

Show More
Show Less
Ask Your Own Printers Question
Answered in 1 minute by:
1/23/2018
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 45,542
Experience: Printer and scanner problem resolver for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the make and model of your wifi router please?

Thank you

Richard
Richard, Technician
Category: Printers
Satisfied Customers: 45,542
Experience: Printer and scanner problem resolver for over 15 years
Verified
Richard and 87 other Printers Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
optus e5573
it is a temporary whilst my non connection is being repaired
im trying to find wpa2 password ***** my printer
it was working fine but has dropped out it is asking for my password

Thank you

If you are on a windows computer, Click this link

download.teamviewer.com/download/TeamViewerQS.exe

Else for a Mac computer, Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Ask Your Own Printers Question
Customer reply replied 4 months ago
im here what do you need me to do

Did you see the instructions I sent you?

Please let me know

Ask Your Own Printers Question
Customer reply replied 4 months ago
hi my id is###-##-####password
3760

The password you gave is incorrect, please doublecheck it

Ask Your Own Printers Question
Customer reply replied 4 months ago
how do i do that
it is what was written to me
Customer reply replied 4 months ago
oops sorrypass word is 3670
Customer reply replied 4 months ago
are you there Richard ?

Hello

I heard from customer service you now have additional questions?

I provided the password ***** your wireless network, which is open on your screen, can you tell me what other assistance you neede please?

Ask Your Own Printers Question
Customer reply replied 4 months ago
hi RichardIm not looking for my wireless network im wanting the password ***** my printer to work

Ok, you indicated you wanted the WPA2 password ***** your mac, which is a wireless password.

If you do a direct wifi connection on the printer, then you lose internet on your Mac.... the direct wifi on your printer is for smartphones ect.

you are best to connect the printer to your wifi network instead using the password ***** gave you.

Why do you not set it up this way instead?

Ask Your Own Printers Question
Customer reply replied 4 months ago
the printer was working it suddenly stopped and asked me for WPA2 password

A setting was changed on the printer.

What is the make and model of the printer?

Ask Your Own Printers Question
Customer reply replied 4 months ago
hp 3630

Thanks

Do you have the installation disk for the printer there?

Ask Your Own Printers Question
Customer reply replied 4 months ago
no plus i'm working on a laptop
did you see the message on my screen when you were sharing? can you reconnect with me and have a look

No as when you switched networks you disconnected the program, please run it again and provide me the password ***** connect

Ask Your Own Printers Question
Customer reply replied 4 months ago
sorry can you tell me how to run it again
Customer reply replied 4 months ago
hi my
id is###-##-####pass 3670

It says you closed the program or gave me the wrong ID.

You have to leave the program open so I can connect, open it again, give me the new password ***** tells you and double check the Id and leave it open please

Thank you

Ask Your Own Printers Question
Customer reply replied 4 months ago
sorry Im very tired, where do I get the password ***** id again

Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Ask Your Own Printers Question
Customer reply replied 4 months ago
ok
id###-##-####pass 1190
Customer reply replied 4 months ago
are you there Richard?

Please message me once it has restarted

Ask Your Own Printers Question
Customer reply replied 4 months ago
re started

Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Ask Your Own Printers Question
Customer reply replied 4 months ago
7328

It says you closed the program or gave me the wrong ID.

You have to leave the program open so I can connect, open it again, give me the new password ***** tells you and double check the Id and leave it open please

Thank you

Ask Your Own Printers Question
Customer reply replied 4 months ago
1225
Was this answer helpful?
Ask Richard Your Own Question
Richard
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 45,542
45,542 Satisfied Customers
Experience: Printer and scanner problem resolver for over 15 years

Richard is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

John

John

Computer Science Engineer

5,096 satisfied customers

CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

Shefin

Shefin

Printer and Office Equip. Specialist

3,649 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,343 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,152 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,083 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

< Previous | Next >

Related Printers Questions
Can you help me my printer has gone recovery mode and i dont
hi can you help me my printer has gone recovery mode and i dont know what to do. would appreciate it … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have a Error code E161-403F of IPF 8400 Canon. Whe n I
I have a Error code E161-403F of IPF 8400 Canon. JA: Is your Canon printer displaying the error on all print jobs, even after you restart it? Customer: Whe n I restart it JA: When did you last update … read more
Harry
Harry
1,701 satisfied customers
Since I changed my broadband to fibre, my printer can't
Since I changed my broadband to fibre, my printer can't work. It is not connected basically I"m trying to reinstall the driver, but failed … read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
133 satisfied customers
I have a CM110 Cutter that is not correctly typing the last
I have a CM110 Cutter that is not correctly typing the last three letters on each row, why.?? … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
MF620 WILL NOT PRINT. CANON MF620C. TODAY. NOT SURE HOW TO
MF620 WILL NOT PRINT JA: What's the brand and model of your printer? Customer: CANON MF620C JA: How long has this been going on with your MF620C? Customer: TODAY JA: When did you last update the Opera… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
6 satisfied customers
I have a WF 3640 that is no longer able to make standard
Hi, I have a WF 3640 that is no longer able to make standard quality without blurring some lines. Thanks … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Since I changed my broadband to fibre, my printer can't
Since I changed my broadband to fibre, my printer can't work. It is not connected basically I"m trying to reinstall the driver, but failed … read more
Donna French
Donna French
Bachelor of Science
51 satisfied customers
I have a HP Designjet T610 that says there is a paper jam,
I have a HP Designjet T610 that says there is a paper jam, but it flows right through. … read more
Donna French
Donna French
Bachelor of Science
51 satisfied customers
Are you a Hewlett Packard rich? HP Envy 7640. I have
I have insurance until 7-1999. I need a HP Tech. Are you one? … read more
Harry
Harry
1,701 satisfied customers
Small plastic wheel has come out and will not copy but is
Small plastic wheel has come out and will not copy but is printing … read more
Harry
Harry
1,701 satisfied customers
I need video camera spport # oops fond the right class!
I need video camera spport # oops fond the right class ! … read more
Harry
Harry
1,701 satisfied customers
My printer has the toner light on but I have put in a a new
My printer has the toner light on but I have put in a a new toner twice and the toner light keeps coming on. Help … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
966 satisfied customers
I have a message which says "Drums End Soon" HL-3170CDW.
I cannot tell you - don't know. My son usually does that type of thing for me when he is is town … read more
Cris
Cris
60 satisfied customers
I have an iPhone 6. I have a document on my screen that I
Hi. I have an iPhone 6. I have a document on my screen that I would like to print over the air to an air print printer. When I press print three prompts come up. The first is the printer which says no… read more
Richard
Richard
Technician
45,542 satisfied customers
I am getting a B200 Error for my MG2520 printer. Dell Vostro
I am getting a B200 Error for my MG2520 printer JA: What kind of computer or device are you printing from? Customer: Dell Vostro 200 JA: How long has this been going on with your MG2520? Customer: Jus… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,276 satisfied customers
I have a HP Photosmart 5520. Just replaced the black
I have a HP Photosmart 5520. Just replaced the black cartridge, not working at all … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I own a Brother 2700 DW and for some reason, probably human
Hi - I own a Brother 2700 DW and for some reason, probably human error, I'm unable to print anything from my computer because the 2700 seems to be stuck on the "FAX:" function. This is odd because we … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,276 satisfied customers
I have Recently bought anMaxify MB2160 but have been unable
I have Recently bought anMaxify MB2160 but have been unable to connect it ti Wifi.Have tried as much as I understand of the insructions I do not seem to be able to get to ant form of set up on the dvd… read more
Richard
Richard
Technician
45,542 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x