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Cannot get it to print after changing cartriges. XP430.

Customer Question
Cannot get it to...

Cannot get it to print after changing cartriges

Technician's Assistant: What's the model of your printer?

XP430

Technician's Assistant: Are you getting any error messages? Are you able to open the lid that covers the cartridges on your printer?

Getting no error messages, I will check but my wife changed the cartridges I will try right now

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I can open the lid to get to the cartriges

Submitted: 4 months ago.Category: Printers
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Answered in 5 hours by:
1/21/2018
Technician: Joel Kalman, Engineer replied 3 months ago
Joel Kalman
Joel Kalman, Engineer
Category: Printers
Satisfied Customers: 958
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

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John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,081
5,081 Satisfied Customers
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

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