Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have pap er jam. It pulled in t w or three sheet of paper?

Customer Question
I have pap er...

I have pap er jam. It pulled in t w or three sheet of paper? I took out the ink car tridge and pulled the paper like it said and it tore off, can not get hold of it.so what do I do now?

Technician's Assistant: What's the model of your printer?

Nf216n

Technician's Assistant: Are you getting any error messages? Are you able to open the lid that covers the cartridges on your printer?

Error says paper jammed. I can see bits yet. I have the cartridge out

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I not computer smart

Submitted: 7 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 2 days by:
1/22/2018
Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,842
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
It is jamming the paper halfway through printing a page, the
it is jamming the paper halfway through printing a page, the support code it says is 5100. it also can't grab a sheet of paper off of the stack in the tray, but has to be hand fed every single sheet. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Epson xp-630 had a paper jam, i carefully pulled sheet out
epson xp-630 had a paper jam, i carefully pulled sheet out of printer , from the bottom of the machine. about a 4' piece tore off and is jammed inside the machine, i can't get to it??… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
My NM430 tried to injest 1/4 0f npaper at once, and is jammed
My NM430 tried to injest 1/4 '' 0f npaper at once, and is jammed amd I can't pull the paper out. Ant suggestions??>… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
1,045 satisfied customers
Paper jammed. Removing sheet from the back, the paper tore.
Paper jammed. Removing sheet from the back, the paper tore. There's a piece still inside the printer, about three in hes wide, four inches high, jagged. It copied front and back with the torn paper st… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have an Epson Stylus DX8400 which has half a sheet of
Hello, I have an Epson Stylus DX8400 which has half a sheet of paper jammed inside. I cannot see any part of the paper but know it's in there somewhere. Please can you tell me how I can take apart the… read more
TechGuy
TechGuy
Vocational, Technical or Trade Scho
373 satisfied customers
When a sheet of paper jammed in my Epson Styus 7400 printer,
When a sheet of paper jammed in my Epson Styus 7400 printer, I pulled backward on the paper, a technique I have used before with success. However, this time a small corner tore off the sheet and remai… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
I have a Canon PIXMA IP 4000 printer. I have attempted to
I have a Canon PIXMA IP 4000 printer. I have attempted to use this printer on Monday but I have been told that there is a paper jam yet I can see no paper caught up in the machine. I cannot diagnose t… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
i HAVE A LASER PRINTER MF 4350d PAPER JAM OPEN UP AND
i HAVE A LASER PRINTER MF 4350d PAPER JAM OPEN UP AND TOOK OUT INK CARTRIDGE, AND PULLED ON PAPER BUT IT TORE LEAVING SOME INSIDE UNNOTICABLE WHAT TO DO.. TOOK OFF BACK ACCESS AND NO PAPER VISIBLE. HO… read more
networkwiz
networkwiz
System Engineer
Master's Degree
443 satisfied customers
c3200 keeps saying open the front cover and remove the paper
c3200 keeps saying open the front cover and remove the paper jam i have cleaned and used air to blow out donot know where the sensor is ron [email protected] 7XXX-XXX-XXXX… read more
networkwiz
networkwiz
System Engineer
Master's Degree
443 satisfied customers
where is the stupid electric sensor which receives signal from
where is the stupid electric sensor which receives signal from the mechanical paper sensor to detect jam has issues. (I have a Canon mf4350) It had a paper jam, however, we removed it as well as the t… read more
Handy--Andy
Handy--Andy
Technical
HND Computer Studies
957 satisfied customers
I have a canon mx410 printer with about 20 sheets of paper
I have a canon mx410 printer with about 20 sheets of paper jammed and i can't budge the mass 0f paper. is their a way i can relieve the pressure on the paper so i can get paper out?… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
My HP PSC 2355 All In One printer keeps feeding paper, then
My HP PSC 2355 All In One printer keeps feeding paper, then shows paper jam on screen. I just replaced my Black printer cart. with a new one and now it will not reset its self. Help"""""""""""""… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have a Cannon printer PIXMA MP 450. It has been working fine.
I have a Cannon printer PIXMA MP 450. It has been working fine. Recently when I turn it on the alarm light flashes and the printer does not work Error 6000 comes on. What can the probem be? Thank you … read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
Problem with Brother HL-2170w Paper Jam, If you have only
Problem with Brother HL-2170w Paper Jam, If you have only one sheet in tray works great. If more then one it prints the first sheet and the 2nd sheet seems to pickup too fast and then you get a solid … read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
We live in France, and have an Aficio DX3050N which has been
We live in France, and have an Aficio DX3050N which has been excellent until now. When we switch it on now it tells us that there is a paper incident, and demands that we remove the paper from the cap… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I am experiencing a paper jam on my Brother lazer 2170. The
I am experiencing a paper jam on my Brother lazer 2170. The jam occurred when I attempted to stop a printing job, by disrupting the power. I pulled open the paper tray and observed the tail end of a s… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
I have a HP 7310 All-in-One Officejet printer. I had a slight
I have a HP 7310 All-in-One Officejet printer. I had a slight paper jam which was easy for me to take care of. However, since then the feeder does not pull the paper through to copy--it appears that t… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
MFC-240C jammed. Removed blank sheet from rear and printed
MFC-240C jammed. Removed blank sheet from rear and printed sheet from output area. One corner of printout tore off and there is not enough showing to grasp. How can I release this wrinkled piece?… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x