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Canon mg7160 has the following message - a printer is not…

Canon mg7160 has the...

Canon mg7160 has the following message - a printer is not connected, cannot be detected. I am told that I may need an updated driver - where can I download this?

Technician's Assistant: How are you connecting to your MG7160: wirelessly or by USB?

Usb

Technician's Assistant: When did you last update the printer driver software?

Goof question. I removed the existing one fro, my computer and only part of the new installation from the original disc will down;oad

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Lets give him/her a try

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Answered in 1 minute by:
1/19/2018
Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 5,783
Experience: B.Sc. Computer Science with Honors
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

are you using the printer with a Windows PC or Macos

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Customer reply replied 1 month ago
windows 10
Customer reply replied 1 month ago
I just need to know where I can download an updated driver or MG7160

thanks

you may download and install the printer driver software from below link

https://www.canon.com.au/support/sims-content?pid=f2da3323d8f64e0b8b0326f68340baba&cid=A596782248E24D52A2D2EA0AA14A00BC&ctype=dr

in page that opens scroll down and check the box for "

I have read and agree to the terms of the Disclaimer and wish to continue with the download."

then click on download

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download the file and run\open it to install it

let me know if you face any difficulty

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Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 5,783
Experience: B.Sc. Computer Science with Honors
Verified
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Michelle
Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 5,783
5,783 Satisfied Customers
Experience: B.Sc. Computer Science with Honors

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