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For some reason my printer won't print but the ink levels
For some reason my printer won't print but the ink levels are almost to the top as I just refilled the cartridge recently. I know I need to update my credit card info for the insta ink refill program. But that shouldn't prevent me from printing tonight should it? … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,581 satisfied customers
My printer is working fine. I just got an email saying insta
My printer is working fine. I just got an email saying insta ink service will stop soon - please explain. … read more
Sheri
Sheri
Bachelor's Degree
783 satisfied customers
I believe I am signed up for printing 50 pages a month. I
I believe I am signed up for printing 50 pages a month. I need way more pages than that -- more like 300 a month. How do I enlarge the amount of pages I print a month? (I exceeded may limit this month… read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
570 satisfied customers
Cannot print. HP6978. After we replaced replacement
cannot print JA: What's the brand and model of your printer? Customer: HP6978 JA: How long has this been going on with your printer? Customer: after we replaced replacement cartridges todaY JA: When d… read more
Shefin
Shefin
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Engineering Diploma
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I have a message on my printer that says HP instant ink
Hi, I have a message on my printer that says HP instant ink problem. I have received new ink awhile back but it was not time to put it in as I still had ink in the printer. Is this message telling me … read more
John Castle
John Castle
BSC in Computing Network Management and Design
808 satisfied customers
I sent my printer problem to an assistant ...she said she
I sent my printer problem to an assistant ...she said she would connect with you but NOTHING … read more
Michael T
Michael T
1,621 satisfied customers
My printer tells me that "Cartridge cannot be used until
My printer tells me that "Cartridge cannot be used until printer is enrolled in HP instant ink" it will not print. … read more
Satchi
Satchi
Bachelor's Degree
2,503 satisfied customers
I can not print, scan or copy with my 6255 printer message
I can not print, scan or copy with my 6255 printer message on screen "cartridge cannot be used until printer is enrolled in HP instant ink" How do I bypass or over ride this so my printer will work? … read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
2,202 satisfied customers
It will in print because the message says cartridge cannot
It will in print because the message says cartridge cannot be used until printer is enrolled in HP instant Ink … read more
Michael T
Michael T
1,621 satisfied customers
I bought an HP 5540 and also the ink thing that gives me
I bought an HP 5540 and also the ink thing that gives me cheaper ink. What a joke. I have been charges $3.xx each month, one month a DOLLAR a copy and I still never know how many copies I have used ea… read more
Eric Ewing
Eric Ewing
University IT Manager
210 satisfied customers
A few months ago I decided to take myself off of the
A few months ago I decided to take myself off of the cartridge replacement system. I hadn't been receiving them, but HAD been charged. HP sent me some cartridges to replace those I should have receive… read more
technicalcat
technicalcat
Computer Science
1,625 satisfied customers
I bought a HP OfficeJet 4650 with the ink replacement
I bought a HP OfficeJet 4650 with the ink replacement service. i got it installed, working well, but except for the initial sample page which printed color, it does not print color at all. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Pearl. I just received a brand new HP Envy Photo 7155
Hi, Pearl. I just received a brand new HP Envy Photo 7155 Printer that I will be using with an Acer Google Chromebook. My only source for wi-fi is my Samsung Galaxy S7 cell phone that I had converted … read more
Cris
Cris
3,453 satisfied customers
I can't get the Wi-Fi on. It says connected, but when I try
I can't get the Wi-Fi on. It says connected, but when I try to print, ite says turn on the Wi-Fi. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have just purchased an HP ENVY 4527 Series, I have set it
Hi John, I have just purchased an HP ENVY 4527 Series, I have set it up for instant ink, however, the ink cartridges which came with the printer soon ran out and I have quite a lot of printing to do, … read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
2,302 satisfied customers
I have an HPOfficeJet Pro6978. I bought it 2/17/17 I keep
I have an HPOfficeJet Pro6978. I bought it 2/17/17 I keep getting this message cartridge problem-Remove and reinstall the indicated cartridge,making sure it is correctly installed. I have removed each… read more
Nathan
Nathan
Bachelors of Science
1,519 satisfied customers
JUST RECEIVED NOTICE OUR PRINTER WILL STOP FOR SOME REASON,
JUST RECEIVED NOTICE OUR PRINTER WILL STOP FOR SOME REASON … read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
Just bourght an Epson 540, I have chosen the language, and
just bourght an Epson 540, I have chosen the language, and the place, I have installed the cartridges, but it will not initialize, it keeps saying the printer is broken, can this be right … read more
Nathan
Nathan
Bachelors of Science
1,519 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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