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I cannot see where there is a paper jam. Brother MFC
I cannot see where there is a paper jam JA: What's the brand and model of your printer? Customer: Brother MFC J5910DW JA: How long has this been going on with your MFC J5910DW? Customer: Just a couple… read more
Richard
Richard
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NEW BROTHER MFC-J985DW and have opened the main cover and can't figure out how to close it? … read more
John Castle
John Castle
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My printer sends the paper to the rear and the paper jams. I
My printer sends the paper to the rear and the paper jams. I clear the jammed paper and then it sends more to the rear … read more
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Starting yesterday my printer goes directly into the manual
Starting yesterday my printer goes directly into the manual paper feed mode when it is turned on. How do I change this back to automatic paper feed from the paper tray? … read more
Ken
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I just need to reattach the paper support flap back onto the
I just need to reattach the paper support flap back onto the paper tray of my Brother MFC-J985DW printer. I landed on your webpage from one Google search after another, and realize it is a printer iss… read more
Harry
Harry
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I have a Brother MFC-J985DW Printer will not print and it
I have a Brother MFC-J985DW Printer will not print and it keeps telling me there is a paper jam. … read more
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John Castle
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Is there an authorized Brother printer maintenance location
Is there an authorized Brother printer maintenance location in Honolulu, Hawaii? I have a Brother printer MFC-J985DW. It is capable of printing double sided. The paper path for printing the second sid… read more
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Md. Sadique
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We replaced the drum. Now everytime we copy the paper jams.
hi! We replaced the drum. Now everytime we copy the paper jams. It can receive papers without jamming exc for the last few pages. Thoughts? Brother MFC 7860 DW … read more
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Have just set up Brother printer MFC-J985DW. The printer
Have just set up Brother printer MFC-J985DW. The printer refuses to print from either Mozilla Thunderbird or gmail. What do I need to do so that emails will print? … read more
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I have a Brother work smart (MFC-J985DW) NS I CANT GET IT TO CONNECT TO MY WI-FI for wireless printing. … read more
Ashik
Ashik
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I changed my fuser unit in brother mfc 9325CW and now I have
I changed my fuser unit in brother mfc 9325CW and now I have a paper jam error with no paper jam … read more
Russell H.
Russell H.
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We have the MFC-J985DW Brother printer. it is stuck on table
We have the MFC-J985DW Brother printer. it is stuck on table to print 50. There is no paper jam … read more
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Kris R
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Print message continues to say that the printer is not on.
Print message continues to say that the printer is not on. It is on but will not print. Yikes. … read more
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Thank you Pearl. I am trying to connect my new brother 3 in
Hi, thank you Pearl. I am trying to connect my new brother 3 in one with my laptop and hot spot. at my office. The option given to choose is MFC-J985DW (XL) the one i bought s a MFC-J985DW. Should I choose that one? … read more
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MFC-J985DW is this printer bluetooth? Brother MFC-J985DW
MFC-J985DW is this printer bluetooth? JA: What's the exact make and model of your printer, and can you guesstimate how old it is? Customer: Brother MFC-J985DW less than a year JA: What kind of compute… read more
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I have a NEW MFC-J985DW AND I want to set it up to
I have a NEW MFC-J985DW AND I want to set it up to scan/print to a USB flash drive on the printer. … read more
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Kamil Anwar
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I want to print 9x6 envelopes with my MFC-J985DW printer.
I want to print 9x6 envelopes with my MFC-J985DW printer. … read more
technicalcat
technicalcat
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1,626 satisfied customers
My printer keeps jamming. I did as the manual recommended.
My printer keeps jamming. I did as the manual recommended. But everytime I try printing, it attempts to print the firs line, and stops, with a message that the printer is jamming.… read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

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Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

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Andy

Andy

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Bernie

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Sudipto

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Md. Sadique

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Handy--Andy

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Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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