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I'm trying to set up my wireless connection with a new

Customer Question
Hey Pearl - I'm...

Hey Pearl - I'm trying to set up my wireless connection with a new xp830. My problem is with my password ***** When I input the numbers in the password ***** correspond to the letters on the keyboard. How do I adjust this?

Technician's Assistant: What's the brand and model of your printer?

Epson XP 830

Technician's Assistant: How long has this been going on with your Epson printer?

Just took it out of the box.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Today

Submitted: 7 months ago.Category: Printers
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Answered in 3 minutes by:
1/17/2018
Technician: Viet - Printer Tech, Printer Technician replied 7 months ago
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,250
Experience: Troubleshoot printers, scanners, etc.
Verified

Hi,

I'm sorry about the issue. If you press a number repeatedly, does it change letters until it appears the number you want, etc.?

Please reply at the box below. Thank you.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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