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I need to install on my new computer. My printer is Pixiar…

I need to install...

I need to install on my new computer. My printer is Pixiar MX 472

Technician's Assistant: What's the brand and model of your printer?

Canon Pixar MX

Technician's Assistant: How long has this been going on with your Canon printer?

Just now starting to installing it

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

It is a dell computer and windows 10

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

That is all

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Answered in 5 minutes by:
1/16/2018
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 7 months ago
I went to install printer and couldnot find the right one
Customer reply replied 7 months ago
I can"t afford to connect and I am retired. Is there some other way we can do this?
Customer reply replied 7 months ago
I am waiting for a reply. Kris
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,221
Experience: Troubleshoot printers, scanners, etc.
Verified

Hi,
I'm sorry about the issue. I'm another tech; I will help you with this.
Is there any error or message?
Please reply at the box below. Thank you,

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Customer reply replied 7 months ago
I have already paid 5 with chris

OK. On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:

https://tinyurl.com/y8nxa3n4
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Ask Your Own Printers Question

I have resolved the issue via remote support. If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit. Thank you very much,

Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,221
Experience: Troubleshoot printers, scanners, etc.
Verified
Viet - Printer Tech and 87 other Printers Specialists are ready to help you
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Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,221
41,221 Satisfied Customers
Experience: Troubleshoot printers, scanners, etc.

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